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Delivery

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Glc011
Visitor

‎24-11-2025 10:10 PM

Ordered an item with ee. Should have been delitoday but no PIN received so driver couldn't deliver. I cant find a contact number to speak with someone as its not phone or broadband related. 

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Linzi_H
EE Community Support Team

‎25-11-2025 10:44 AM

Hi @Glc011 

Welcome to the Community.

I'm sorry to hear you haven't received a PIN in time for your order to be delivered by DPD. It sounds like your contact number for delivery needs to be updated, and our Customer Service team will be able to do this. 

Please call us on 150 from an EE mobile, or 07953 966 150 from another line. 

Linzi 

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Linzi_H
EE Community Support Team

‎25-11-2025 10:44 AM

Hi @Glc011 

Welcome to the Community.

I'm sorry to hear you haven't received a PIN in time for your order to be delivered by DPD. It sounds like your contact number for delivery needs to be updated, and our Customer Service team will be able to do this. 

Please call us on 150 from an EE mobile, or 07953 966 150 from another line. 

Linzi