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Need help

Chloew1999
Visitor

So I ordered a new phone last week and they sent me a message to say something went wrong so I di the chat with EE and got approved for a new phone they told me would take 24 hours to get my confirmation email and I still haven’t received it? Is anyone still waiting or did there’s come in fast? 

1 REPLY 1
Chris_B
EE Community Star
EE Community Star

@Chloew1999  have you checked your spam folder? 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.