Orders

A place to ask questions about your orders from EE.

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Order Tracking: Pay Monthly orders

If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need:   The email or phone number you used to complete your order   Your 10 digit order number   You can find your order number in the c...

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Christopher_G by EE Community Support Team
  • 42662 Views
  • 92 replies
  • 12 Helpful

iPhone 15 Pro Max 1TB

I am still waiting for the update regarding my order. Anyone received the iPhone 15 pro max 1TB

FlorenceMDDR by Established Contributor
  • 380 Views
  • 8 replies
  • 1 Helpful

Resolved! order confirmation

Hi! Can someone help? I have placed an order for a Google Pixel 7a 128GB sea colour yesterday.. It says it would be dispatched in 1 day. BUT received no order confirmation email nor tracking. Can someone help?

code_ by Explorer
  • 218 Views
  • 3 replies
  • 1 Helpful

Hi

 Hello, I sent my old phone on Monday, September 25 ,June I even have a from the post office thank you 

Does anybody know when next shipment of iPhone 15 pro max

Does anybody know when is next shipment of iPhone 15 pro max arriving ? I heard nothing from EE apart from day before release date everything is under control and should deliver on date. Then I phoned 150 to be told I might not even get it til Novemb...

Widdy170 by Explorer
  • 2066 Views
  • 9 replies
  • 3 Helpful

Resolved! Hi

xkoxxxxxxxxxx can u check if my order on the way [Mod edit: Please do not share personal details such as your full order number, as your posts are visible to the public. Thanks!]  

Liverpoo by Visitor
  • 173 Views
  • 1 replies
  • 0 Helpful

iPhone 15 pro max

I ordered iPhone 15 pro max on 21 st when I can receive my device

Sumanth4 by Explorer
  • 211 Views
  • 2 replies
  • 0 Helpful

hello

I ordered a tablet yesterday morning I just want to know wen its coming to my address buy

Phone delivery

Waiting for delivery how long do upgrades take to arrive 

Where’s my order

i ordered a sumsung a34 on Saturday received order confirmation but still no sign of it being delivered when will I get my order as getting fed up waiting for it especially when we upgraded both mine and my daughters phone at the same time and her ne...