If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
Hi everyone I’m trying to order a new phone but it’s telling me that I need to put in a PAC number and I don’t know what that is or where I would find it please help.
I ordered the Iphone 15 plus on 22nd being told it would arrive no later than the 28th and ive not heard anything at all? Can someone help?
Hi I’ve recently upgraded my iPhone via anytime upgrade but my returns pack to send my old phone back hasn’t arrived ???any ideas on how to get it without spending hours on the phone ?it’s been 2 weeks now Many Thanks Russ
I want to upgrade my phone then ask for Wi-Fi payment
Hi i spoke to someone on sunday to get my upgrade iphone 15 but have had no confirmation emails or tracking number?
Galaxy74 Visitor 28-09-2023 08:44 PM Hi, im hoping someone can help I recieved a txt last saturday the 23rd Sept from EE with an order number, and a tracking link, when I entered the details it said the phone would be dispatched in 24hrs 5 days la...
Hi, after staying 1 hour and a half to preorder the pro my phone died so when I got to a charger was happy to be able to order through the website however to a system issue had to cancel that order and put an order with someone on the phone for a pro...
I'm looking to explore options for a phone/sim contract or sim only on EE and would like to speak to a human being to understand options not necessarily clear on the EE website.I called 0800 956 6000 and answered the prompts only to be told 'I'm sorr...
Ordered a new phone in an ee shop on Thursday and was told I couldn't have the one I was shown dur to the way contracts are designed but assured it would be delivered in the following 24 hours. When tracking my order it still hasn't been dispatched. ...
Can I receive the SMS when I am in other counties such as Hong Kong, Taiwan
