If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
I placed an order the the ultimate full works sim only deal including Xbox game pass ultimate a couple of hours ago. I’m trying to view the order on my account to make sure everything is correct but there’s no trace of the order or the game pass subs...
Hi, I ordered pixel 9 pro 512 GB hazel From EE store.that time they don't have a stock of hazel 512 GB. But they said within 2 days you will receive a message from EE when device arrives to store. Then you need to bring your id to pick up the phone....
Im switching from 3 mobile to EE and bringing my number over with me. I ordered my SIM card on Saturday and I still haven't received it, but I have received a text message asking how you did with it's delivery. What should I to do now to find out whe...
A few months ago I paid £130 upfront cost to upgrade early. (16-09-24).I was on the phone to an EE advisor who requested a refund for me as I didn't want to go through with the purchase. I am still waiting for this refund. Is there any way of chasing...
I’ve just made an order, paid an upfront fee, went through the credit check and confirmed but I haven’t received any confirmation at all. I’ve checked my junk mail also. Payment has left my account. Any ideas on what to do?. Thanks
I placed an order on 30th December expecting delivery by 2nd January with EE’s “1-day delay standard.” Now it’s 3rd January, and I still haven’t received it.I emailed EE yesterday about the tracking not working but got no response. Today, I see that ...
How can I contact someone to see whether the sim has been posted out. I have waited 5 days and am porting my number. There are no options to track this when I phone customer services and I need the number asap
I've placed an order this morning the deposit was taken and Ive not received any confirmation email yet. It went on a blank screen and nothing else come up.I'm unable to call so I'm slightly worried now
I ordered a new phone yesterday, i then received a text advising me a new document had been added for my new phone, i couldn't locate this but does this mean my phone has been dispatched as ive had no communication to advise its been declined or not....
Hi £30 got taken from my account yesterday upfront but my order was cancelled but I still haven’t received the £30 back into my bank account
