Orders

A place to ask questions about your orders from EE.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Order Tracking: Pay Monthly orders

If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need:   The email or phone number you used to complete your order   Your 10 digit order number   You can find your order number in the c...

van.png
Christopher_G by EE Community Support Team
  • 61853 Views
  • 118 replies
  • 15 Helpful

Resolved! Order

I ordered a phone on 12th may but haven’t had any updates about it

Resolved! iPhone delivery

What is the current delivery time for Apple iPhone 16 Pro Max? My order was placed 10 days ago and the item dispatched within 24 hours. I live in a major city so I’m growing concerned that there is a problem. Where can I go to find out more? 

Resolved! My order

Can I have a update on my order please 

Slim34 by Visitor
  • 374 Views
  • 1 replies
  • 2 Helpful

Resolved! help

i either need someone to point me to where i can contact an actual human being or somewhere to help me have  my order finally processed.i come from o2 however my family and i  have decided to start using ee. i purchased a  phone upgrade a little over...

srzy09 by Explorer
  • 506 Views
  • 3 replies
  • 0 Helpful

Resolved! Reopen an account

Hi, my account is shown as closed/cancelled.Can I still use this account if I order a new Full Works ? 

Friends & Family code not working

Trying to order new sim only plan - all rounder for iPhone - but site is not letting me apply F&F code. Getting below error message. I did try with the non-iPhone all rounder plan and the code works. But I want the iPhone plan for the free Apple Musi...

IMG_0779.jpeg