If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
Afternoon, I ordered a phone today 25/06/25 on contract. The £50 upfront cost has been taken from my bank but have not received an email confirmation of the order (checked junk and all inboxes). I have no idea if the order has gone through or if I ha...
Hi how do I add. A line to my contract
Cancel unlimited sim plan 0 no contract | Unlimited minutes and texts
So i tried to order a ohone and SIM card from EE through Klarna, yesterday i spoke with someone from EE who said that I wouldn’t be eligible for the phone and SIM card and that i would receive my money back in 10 business days. Earlier today, i chec...
I ordered two new mobiles on Sunday - two upgrades for my children. One arrived the following day, but the other I've had nothing since then except an email confirmation of the upgrade. Tracking doesn't recognise me, and 150 doesn't let me speak to...
I ordered on Saturday for an upgrade I’m just wondering when it will be depatched please.
Hi I have applies for a new contract with ee and received a email with a xko number Does that mean I have been accepted
Can you help I have struggled to identify what has happened with it or talk to anyone?[Mod edit: personal details removed]
I ordered a iPhone 16 on the 19th of June and haven’t got anymore details when it’s going to be delivered.. just wondering when it’s being delivered
so i need to wait a week or so to get a sim? can i cancel better off getting one from the shop..
