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ORDER

Katyhughes
Visitor

‎22-12-2025 05:10 PM

I placed an order on the 20th. Have received no further email other than confirmation. 
no dispatch etc, and order reference doesn’t work on any of the tracking. 
I spoke to customer service on the 20th who said my order would be delivered on the 21st, but haven’t even had any further details and it’s obviously not been delivered. 
can anyone help. Thanks!

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1 REPLY 1
Northerner
EE Community Star
EE Community Star

‎22-12-2025 05:18 PM - edited ‎22-12-2025 05:19 PM

Hi @Katyhughes 

If order tracking is not working then you'll need to speak to EE CS on 150.

There is no account access on these forums.

Thanks 



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
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