cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

EE SIM not arrived

SaNdMaN84
Visitor

Hi all, I ordered an EE SIM on the 5th December and it's still not arrived yet.

Im switching from O2 and when ordering I submitted my PAC code to keep my current number. It's a pay monthly SIM only contract.

Other than a confirmation email xko********* I've not received any other correspondence and cannot track the order.

Any help would be appreciated. Thanks.

 

[Mod edit: order number removed. Please do not post personal information on public boards.]

1 REPLY 1
bristolian
EE Community Star
EE Community Star

SIMs are normally delivered by second-class post.

If you've provided a PAC as part of ordering, that will be held in a pending-state and your SIM will have a temporary number attached to it. When you receive your SIM and first connect it to EE's network, that PAC will be submitted and your number ported-in the following working day.