If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
Hi, its been a month now and i havent recieved my trade in pack from my upgrade. I have called 150 and they told me to ring a number but its the same one.Has anyone else had this issue?Thanks
Ordered a new phone as a new customer I got the order confirmation but it's been 3 working days now and I've not heard anything. When I go to track it says the tracking xko number is incorrect.
Hi, I ordered an iPhone 15 on the 22nd May, after passing credit check and paying an upfront fee of £100, the sales girl said the order didn’t go through and someone would call me back on the 23rd, that call never came. Today I spoke with a nice cust...
Can I return an item withing the 14 days if its been used ?
Ordered a TV and realised I put the address in to the wrong place. Can't get hold of anyone to speak to about an order. My mobile, broadband etc I could talk to a million people. Changing an order delivery address is impossible. I'm ready to leave it...
Hi, I buy airpods pro 2 and I didn’t get any code or link from EE. I am still waiting please help me. Thanks[Mod edit: move to new thread & add title]
I am due an upgrade but everytime I get to the checkout I am receiving a message saying there are “technical issues”. I do not want to call and spend ages on the phone trying to upgrade, if I wanted to do that I wouldn’t be trying to upgrade online… ...
applied for a contract with ee paid initial fee of 20 ponds for phone then processed order but no phone arrived and said there was a problem with order said theyd refund 2 months later still nothing
What has happened to EE? we have been long time customers, I tried to upgrade last week 1st call went fine, then it went south, scheduled delivery from DPD?? failed to arrive even though they sent a message to say they had tried, no! they had not bee...
Can you tell me how much it's going to cost to return a brand new iphone 13, what's the insurance value of such a phone?
