If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
Hi, after staying 1 hour and a half to preorder the pro my phone died so when I got to a charger was happy to be able to order through the website however to a system issue had to cancel that order and put an order with someone on the phone for a pro...
I'm looking to explore options for a phone/sim contract or sim only on EE and would like to speak to a human being to understand options not necessarily clear on the EE website.I called 0800 956 6000 and answered the prompts only to be told 'I'm sorr...
Ordered a new phone in an ee shop on Thursday and was told I couldn't have the one I was shown dur to the way contracts are designed but assured it would be delivered in the following 24 hours. When tracking my order it still hasn't been dispatched. ...
Can I receive the SMS when I am in other counties such as Hong Kong, Taiwan
Hello, I have ordered an iPhone 15 max in pink few days ago and still haven’t received any tracking but my trade in pack arrived and I need to send my phone back by 11/10. Could you let me know when the phone will be sent out? I won’t be able to retu...
I am receiving this message; Sorry, we can't show your order details right now. Don't worry, we'll keep you updated on the progress of your order by text or email. Keep an eye out for these updates from EE or from our courier DPD.This is happening w...
Hello, I placed my 24M order but didn't see the promo code option. I have completed my order but didn't put my student beans promo code. How can i add the discount promo code to my plan? I have received my sim.
Can someone help, spent 30mins on hold to get a line with no one there. Placed my upgrade order on Sunday, had a call on Wednesday to verify order details (from EE amd a genuine number) and was told would be a next day delivery. Now Friday and still ...
Ordered iPhone 15 on Monday told it was going to be here Tuesday before 11am still not here been on my page for it to say it hasn’t even been sent out 路
Hello,I order 10 days ago a new sim but I didn’t receive yet. I cannot call the support team as I don’t have a British number, how I am supposed to contact you? Could you please send me the link the online chat?
