02-01-2026 02:35 PM
I ordered a new pixel 10 pro xl on the 26th December. I spoke to a member of the CS team over the phone who told me i should expect it today (2nd Jan) but still havent received any update on the order. I understand that due to xmas the timescale is estimated but i would really like an update accurate timescale of this being dispatched?
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02-01-2026 03:27 PM
Hi @Efc009
You'll need to speak to EE CS on 150 and when you have your order number you can check order tracking: https://ee.co.uk/help/orders
Download the DPD app as well.
Thanks
02-01-2026 03:27 PM
Hi @Efc009
You'll need to speak to EE CS on 150 and when you have your order number you can check order tracking: https://ee.co.uk/help/orders
Download the DPD app as well.
Thanks