If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
Yous take the deposit and after cancel my order
I placed an order yesterday morning around 10:30am, i was told the order went through. I paid the deposit which went through fine. But i havent received a confirmation email. It was for a PS5 Pro Gaming Bundle. I would just like to make sure this is ...
Hi Been trying for two days to add a ps5 to my monthly plan. Details all correct. Enter a security pin and tick terms and conditions box. Click next and it wont move past that stage. Just spins as if it's trying to process. Tried on more than one dev...
Hi, i need your assistance in returning the device. I have received packing bags from EE. But where did i post them. Secondly is it possible to return the device to EE shop or outlet. I have one in my town.
I placed an order for a contract of an iPhone 14 on the 11th November 2024, the credit check and everything went through but I still haven’t received an email or text confirmation or anything and I’ve checked my junk/spam folders but still nothing. I...
I have ordered an mobile and I paid the amount but can’t receive the confirmation mail and order confirmation number how to find out the order please help me
I applied for a pay monthly contract today and paid the upfront cost for the phone of £30 and the credit check was declined and there is nothing to suggest anywhere that I will be refunded or when?
Hey All,I recently ordered an additional SIM for my EE account online. I received a “Thanks for your order” email, which included the order number, the order date, and information on “Your Plan”. Does this email count as a formal acceptance of the ad...
Hi, I have placed an order yesterday evening for Iphone 16 pro 128 gb Pay as you go. From my bank 30£ has been taken but there is no any information regardig an order details. i have checked my spam folder in email but there is nothing. my email sho...
Hi. Can anyone at EE look into Order: SO0xxxxxxx. Its the Google Pixel 8a. I'm travelling on 19/11/2024 and i purchased this phone on 10/11 hoping to recieve it in time for my travels as the delivery timeframe quoted was 1 to 3 days. Is there anyway ...
