If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
I would love for an EE Forum Admin to get in touch with me if possible, please.I managed to get online and log in at 1pm and process my anytime upgrade for the iPhone 15 Pro Max with no issues - happy days! I got the email from EE to say you have my...
Hi! I hope I've selected the right forum but I want to ask whether this is on purpose or a website issue.I selected the 100GB student SIM plan for 24 months (£21 p/m) and after clicking 'buy now', the checkout page(s) showed me a 125GB 30-day Essenti...
I ordered an eSim on the 3rd and have an order reference number, I've had no updates since and the order progress just says it'll be with me in 1-2 days. That's since the order was placed. I've tried calling to discuss but my existing phone sign...
I had my phone delivered today, was a bit surprised when it came as I received no updates over email or on the tracking page. The delivery man asked for a pin, which I cannot receive as my old phone is currently broken and he could not deliver it to ...
I've upgraded my phone to the Pixel 9. I was told it would be dispatched by Tuesday (yesterday) but there are still no updates. Obviously it's really in-demand.I've no problem with having to wait, my issue is that I got the trade-in discount. I have ...
I ordered a phone last Tues ( 27th Aug) confirmation email review with order number. No tracking update and states 'cannot show this right now, dpd will email/ text' I chatted with ee on the 29th Aug via Web chat who reassured me I would receive my ...
i made a order for a new contract and paid the upfront cost but have had no confirmation email or any sms
I ordered a sim card Saturday and it says it be delivered 21 to 2 working days and now we are on Wednesday and still hasn't arrived and I can't get through to speak to anyone
I ordered a Pay as You Go SIM on Saturday, but I still haven't received it and I can't track the order.
Hi, I upgraded my phone to this new google pixel unaware how new it actually was. When I did it last week she never mentioned how long it would take so I opened a chat on the app on Friday but wasn’t connected to someone until Saturday! who then told...
