If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
Hi,I recently ordered a new phone (Iphone 16 pro max 256 gb titanium black) from EE. I did get confirmation and dispatch mail from EE, but I didn't get any email or message from dpd regarding the delivery.I downloaded the DPD app and logged in. There...
i ordered a phone yesterday i got my confirmation email and haven’t heard anything since i’ve tried putting my ref number in the tracking but it just comes up with your tracking timed out, im not sure what’s going on with my order.
Hi I’ve just recently placed an order for the IPhone 16 Pro Max, this is my first time ordering from EE as switching from O2 to EE, so want to get an EE phone before cancelling my O2 account. So I placed the order the £30 has been taken from my acco...
Hi I placed an order online tonight around 7.50pm, the £30 has been taken from my bank account but I have not received any order confirmation or order number etc..Can anyone help? thank you
I placed an order for a Samsung TV on 28/11/24 and received my order confirmation, but have had nothing since. The tracking reference I was provided is unusable online and I have had no confirmation about the status of my order.Everything says I am m...
I ordered an iPad air 13" on the website, said usually dispatched within one day. Tracking just says it's been dispatched, doesn't tell me what day it was dispatched but I have no other indication on when delivery will be. This is for my job and it's...
Hi,Four days ago I ordered the AirPods Max headphones, through the option of adding the accessory to my account.Problem #1: I still haven't received any updates on what's happening with the order, and there's no way of tracking the order (XKO order n...
Hi I placed an order yesterday for pay monthly iPhone 14 Plus, paid £30 upfront I received the successful confirmation email but the only number I received begins with XKO . This number is not working on the tracking page. Order is also not showing o...
I haven't received my new phone ??
Hi. I placed an order on the 29th November 2024 for Meta Quest 3 and all I've had so far is an email saying order confirmed. But I've had no email or message to say item dispatched. Phone 150 is an absolute nightmare and spent hours on hold just wait...
