Mobile Network discussions

Roaming while in the USA

The major operators in the USA, as part of their network upgrades, have switched off their 3G services, so you may notice a change to your roaming experience (including service availability, coverage areas, and speeds) when visiting the USA. To hel...

Mobile Phone signal at home is awful!

My phone signal at my new house is awful.I receive important calls and people tell me I sound like I’m under water! I can only half hear a call stood at my front door.rest of house or a foot from the door it doesn’t work,how can we improve this??

Non existent reception where I live

For the past 6 months at least, the reception in the area I live & work is awful. I cannot use my mobile in my house for calls at all I have to stand outside. On Sunday the technical team confirmed there are lots of issues with a mast near where we l...

No 5G data for past 48 hours

For approx past 48 hours I’ve have no data whilst my phone is on 5G.It’s an iPhone 14 Pro Max. Worked fine on 5G up until this week.I’ve tried a hard reset. Powering off completely for 5 mins. Resetting network settings. Still no joy.Only way I can g...

No EE Signal

I have a Samsung Galaxy S22 Ultra. Last week sometime there was a network outage in our location. My wifes phone and mine were unusable for the day. The next day my phone started picking up the EE network no problem, However my wife's is still stuck ...

Mobile network issues

Hello, why does my connection keeps dropping to 2 bars when I have 5G latest iPhone? It happened for 2 to 3 days last year I called in and sorted the issue when I had a different iPhone a year ago however the same problem I’m currently facing. The wh...

Coverage in Stanley

Update: 19 January 2024 Over the past month, our engineers have accessed the area and completed designs and surveys of the area and submitted these to the site provider for approval. Pending a positive outcome from the surveys and designs, we will be...

Re: Is it just me or is ee phone signal poor

My signal has dropped off completely on an iPhone 11 that was working fine. Both the data and phone signal improved slightly when I turned in 4g off snd click yes to WiFi calls but it is still much worse than 4 weeks ago and the status and coverage ...

A week without service, followed by very poor 5G coverage

Hello,Over the past week, I have been without any kind of service from EE while under contract on two devices. I then found out from a family member that there were engineers out to the cell tower near me. It is around 460 m / 1,500 ft away from my h...

No signal in Olympia, London

Hello,I work next to the massive Olympia development in central London. About a week ago, myself and all of my colleagues on EE found that we have no mobile signal whatsoever. Other networks are fine. Seems like a network issue, which may be linked t...

No EE Signal in North Wales

Does anyone have an idea when signal will resume in North Wales? I work remotely and I’m having to use hotspot myself from my work phone currently. We use EE for our 4G wifi as well so I don’t have any internet. EE hasn’t given any other information ...