Mobile Services

Very Poor Voice Call Quality on multiple Android Phones

I have a Pixel 6, up to date, my son has a Samsung, also up to date.When making calls, with or without WiFi calling enabled, in areas with good 4G, 5G signal strength and/or strong WiFi on a fast Fibre connection, also with EE.We are reported as fain...

My phone doesn't receive calls or texts here in Zante

Mobile phone personal greeting Voicemails

Not sure if this is the right forum but I couldn't find a mobile phone one in the list.I've recently started getting repeated notifications from EE saying I have a Voicemail even though the phone hasn't rung. When I check, these are messages from EE ...

I have the same issue. I paid for a monthly Roam data package before coming to France. Now in France my phone won't find any networks. I've tried calling EE through my partners phone as he is with EE too but has connected to a network. All we get is ...

specific number: is this capability being investigated

It hasn't worked for me in Italy, Spain and now Czechia. It doesn't work for my daughter abroad either. Rip off. 

Re: Text messages about missed calls without the phone ringing

Hey im having the same issue but no one can resolve it for me i dont undersrand… did you manage to get it sorted?

EE network partner DOESN'T work in ITALY

Recently been to Italy and please BEWARE that EE will still take ROAMING charges even though you can't make calls utilising your allowances..data /text works however there was no calling!Was with an EE  techie on phone for 90mins and still no luck ev...

Roaming in USA

Hi, currently in USA. Paid £25 Roam Abroad pass for 3 of the lines on my account. We can connect to 5G but we are unable to make or receive calls. Also when on 5G my phone still thinks we are in UK.  Tried to use EE help but it wants me to phone. Can...