Mobile Services

Discussion about Mobile services, like roaming, calls, messaging etc

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Resolved! Roam Abroad Pass

Like others, I have found the information about the Roam Abroad Pass on the ee website, less than comprehensive.  Please can anyone answer the following questions:1) Can a select a specific start date in advance?2) Does the charge apply per calendar ...

Geoff95 by Visitor
  • 371 Views
  • 2 replies
  • 3 Helpful

Resolved! Data roaming eu

My daughter is in EU and can’t set up her data roaming. She texts 150 and it doesn’t accept the text. What choices does she have? Thanks

Eshills by Explorer
  • 625 Views
  • 4 replies
  • 0 Helpful

Resolved! No Calls or Texts Abroad

I am currently in the USA on holiday. I added the Roam Abroad Pass before I came. I can use data while here but calls and texts aren't working.I have tried texting ROAMING to 150 but because I have no texts it won't send. I have tried to go to my acc...

Getting a code while abroad

Hi there, I am currently in north Africa and trying to get a verification code from my Paypal account, however nothing is being received, I also cannot call the EE customer service - the call is not going through. What do I do?

Changed SIM in my phone now my sister is showing user busy

My sister and I are both with EE.  She has an Oppo phone and I have a Samsung A54.  Never had any problems until yesterday when I called her and it was showing user busy which turned out to be incorrect.I have always had the same number but my last p...

Katmad1 by Investigator
  • 745 Views
  • 10 replies
  • 0 Helpful

30mins anywhere

Needed to make an emergency call from Turkey purchased the 30min anywhere package to do this. Turkey is on the list of countries but I could not make any calls went through settings tried changing them still nothing. How do you get your money back

Carl2010 by Investigator
  • 502 Views
  • 6 replies
  • 3 Helpful

Re: Roam like home

I only have a SIM data and therefore cannot text!!! Not very helpful EE.  Every time I try via the website to Roam like Home address on it tells me that there is a problem with purchasing add ons!

Teri44 by Visitor
  • 293 Views
  • 1 replies
  • 1 Helpful