Potential fraud Calls

Indo54
Explorer

Hi All

I am getting too many spam calls. in the last week upto 7 a day, usually from similar company. I keep blocking nembers but they keep phoning. I cant get to talk to someone on EE. Cant get a link to talk to EE or chat

I really want to stop these calls

Please help

 
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1 SOLUTION

Accepted Solutions
Debbie_G
EE Community Support Team

Hi @Indo54.

Welcome to the community.

I'm sorry to hear you are receiving these calls.

If you haven't already, I recommend reporting these numbers using our Report a scam call form. This will be passed on to our partner Hiya, who’ll use it to improve call protection in the future.

You can find more information about avoiding and preventing scams on our Avoid unwanted texts or calls, Help page.

Please get in touch with our team if you would like to discuss this.

Debbie 🙂

 

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4 REPLIES 4
Debbie_G
EE Community Support Team

Hi @Indo54.

Welcome to the community.

I'm sorry to hear you are receiving these calls.

If you haven't already, I recommend reporting these numbers using our Report a scam call form. This will be passed on to our partner Hiya, who’ll use it to improve call protection in the future.

You can find more information about avoiding and preventing scams on our Avoid unwanted texts or calls, Help page.

Please get in touch with our team if you would like to discuss this.

Debbie 🙂

 

XRaySpeX
EE Community Star
EE Community Star

Blocking them will do no good. They just make up nos. as they go along.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

Thank you for your reply but get in touch does not work

keeps taking you in circles and no link to email or chat

Leanne_T
EE Community Support Team

Hi there @Indo54 

Thanks for coming back to us. 

If you call us on 150 from an EE mobile, or 07953 966 150 from any other phone, our mobile guides will get this looked into for you.

Leanne.