Mobile Services

Re: How do I contact ee from abroad about my roaming not working

My roaming is not working 

Phone not working

My phone isn’t receiving calls or text and won’t let me make calls or texts. How do I contact ee when my phone won’t let me

Turkey e sim bought but still huge bill !!

Hi likely my mistake but for the future….. just back from Turkey for 2/52, bought an e sim local to there before went and set up etc.  Made that the primary one to use , but have come home to a huge phone bill with add ons , on one day x 3 times….. w...

Sim card not working abroad

Is there an email address for EE?

Re: Roaming not working

 roaming pass on £25 text received to say activated, im in Texas, was working ok for 3 days now only sis no 4G or 5G so only works when hooked onto wifi can’t make or receive calls to uk as ho straight to answerphone I have turned phone off and on et...

URGENT: NOT RECIEVING TEXTS ABROAD

Hello,  I am currently in Morocco and I don't receive my texts and calls from here. I tried to add a new add-on, allowing me to send texts but It doesn't work for sending or receiving. I can't contact EE support as my SIM card doesn't work from here ...

Not able to receive text messages?

I have recently ported my number to EE in May and I’ve been able to receive text messages up to a few weeks ago but I don’t receive any more text messages from anyone especially when websites send me a code to my phone number and I don’t receive anyt...

Phone not working abroad

I am currently abroad in Vienna. EE are charging me 2.49 pound per day to use my mobile yet it won't let me send texts amd make or receive calls. Why am I paying extra to not be able to use my phone abroad?

Hi my pone is not calling anyone after going on sim only was ok yesterday