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Discussion about Mobile services, like roaming, calls, messaging etc

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Re: Roaming not working despite everything being enabled

I just came back from Ireland where my roaming did not work at all.  I travel frequently and regularly use roaming,  I contacted EE for technical support and tried everything but still did not work. I was told there was a known issue with roaming on ...

MaryMc1 by • Investigator
  • 541 Views
  • 5 replies
  • 0 Helpful

Can't make outgoing calls or send SMS

Hi all,I have been unable to make outgoing calls on my mobile for the past 4-5 days. I have tried mobile and landline numbers, as well as trying 150, but every call immediately disconnects with the message "Couldn't make call - Try again later".I hav...

hannabob by • Visitor
  • 340 Views
  • 1 replies
  • 1 Helpful

EE connection problems

I recently came back from abroad where I didn't use my phone, only to connect to wifi. I came home and put my sim into another phone which worked fine before and now I'm having issues with my network. Nobody can call me, mobile connection keeps tappi...

I have been getting weird phone calls recently

I have been getting weird phone calls the last few day, when you answer there is no one on the other end then there will be around 10 seconds of static and the call hangs up. I have blocked the number every time but it always seems to be from a diffe...

Resolved! EE in Vietnam

I’m travelling to Vietnam later this month. I have a contract, unlimited data. Will my phone work in Vietnam? Will the roaming pass work?Advice greatly appreciated! 

Resolved! Can a EE number on my account text me if I am in America

Hi question if I have roam when I travel to the USA and somebody texts me from a number on my account back in England would that number get charged for texting/phoning my phone with me being in America. Would I be able to call the phone number in Eng...

Unable to contact EE

I’m in Canada, I purchased a data add on package before I left at great expense to use my current allowance while here. I’m getting no data, no signal - tried restarting phone, updating software etc.  - EE seemingly contactable solely by phone (I don...

SamTimmo by • Visitor
  • 359 Views
  • 2 replies
  • 3 Helpful

Resolved! Roam Abroad Pass

Like others, I have found the information about the Roam Abroad Pass on the ee website, less than comprehensive.  Please can anyone answer the following questions:1) Can a select a specific start date in advance?2) Does the charge apply per calendar ...

Geoff95 by • Visitor
  • 371 Views
  • 2 replies
  • 3 Helpful
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