Stevenage

ron360
Investigator
Investigator

I have had several calls from a phone number in Stevenage about EE/BT... what's this all about?

1 SOLUTION

Accepted Solutions
Leanne_T
EE Community Support Team

Hi there @ron360 

Thanks for coming to the community. 

If you have received a call and this was not EE or one of the numbers listed on our Numbers EE partners will call from page, please report the call using the Report a scam call form. 

Thanks 🙂

Leanne.

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4 REPLIES 4
Schockwave
EE Community Star
EE Community Star

@ron360 , you have not written what the call actually says, but we would not have a clue here this is not customer service and have no account access or know who you are, need more information in order to possibly help you.

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using Skype or another phone: +44 800 079 8586 or +44 800 956 6000.

they say they are helping with the merger of EE and BT... they also said that I could find their phone number on the webpage but so far I can't find int on BT or EE websites...

bristolian
EE Community Star
EE Community Star

@ron360 wrote:

they say they are helping with the merger of EE and BT...


The BT Group purchased EE in 2016, we are now 9 years on from the merger. Did this random caller elaborate on what assistance they were offering?....

If not, treat it as you would any other spam or cold-sales caller.

Leanne_T
EE Community Support Team

Hi there @ron360 

Thanks for coming to the community. 

If you have received a call and this was not EE or one of the numbers listed on our Numbers EE partners will call from page, please report the call using the Report a scam call form. 

Thanks 🙂

Leanne.