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Discussion about Mobile services, like roaming, calls, messaging etc

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Re: No network on USA

Same- it’s been two days with no access to the roaming I purchased. We contacted customer service  using  my husbands phone 12 hours ago and I still have no signal- and despite promising to update my husband EE have not communicated any update to us....

Resolved! Re: No network on USA

I'm having the same issue.  Arrived in Chicago yesterday (26th).  Not connected to a service (I hadn't text roam before leaving admittedly). I contacted the EE messaging help via the app.  They said they had activated it and restart device in 30 mins...

AdamDodds by • Investigator
  • 921 Views
  • 3 replies
  • 4 Helpful

Roaming for another phone on my account

Hi, my business partner is abroad and doesn’t have access to ee account. I need to activate his roaming data but I’m abroad also. Does anyone know how? If he texts 150 from his phone will it try to request from my phone as I’m not on the network at t...

Mobile usage overseas

Hi I’m overseas have an ee account, I’ve stopped receiving texts to my mobile number, I use this number for 2fa and I’m not getting sent my codes anymore. Please help, I’m currently using an eSIM in bali so I have both numbers active, it was working ...

Re: No network on USA

Having the same problem. Arrived in the US last night. Signal works for a minute then drops off and just get an SOS symbol showing at top of screen. Have tried rebooting phone a few times and the same thing happens

Delly82 by • Visitor
  • 445 Views
  • 1 replies
  • 0 Helpful

No network on USA

As many others have posted, landed in USA with no US network provider bring picked up. I Phone 14 is on annual contract with roaming switched on and spend cap off. Called EE CS who confirmed everything set up on account for roaming here.  Have tried ...

Millsby by • Visitor
  • 482 Views
  • 1 replies
  • 0 Helpful

Re: Roaming

Hi,This path is invalid as I think EE have changed the menu structure to make it harder.How do you turn off the daily roaming charge on a pay monthly phone - lots of info on how to turn it on, none on how to turn it off.Thanks,Jo. 

Jolyon2 by • Explorer
  • 363 Views
  • 4 replies
  • 0 Helpful

Sos

SOS on my phone and won’t let me make a call when traveling 

Mon7392 by • Visitor
  • 659 Views
  • 2 replies
  • 2 Helpful
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