Mobile Services

Discussion about Mobile services, like roaming, calls, messaging etc

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Resolved! Tenerife?

Hi, is Tenerife included in our EU allowance so that we can call, txt & use our data allowance whilst on holiday in Tenerife? We are from UK and going to Tenerife. Please confirm. Thanks

jelewis by Explorer
  • 615 Views
  • 3 replies
  • 3 Helpful

outband calls failed

I am currently travelling in the UK, I have an Iranian SIM card. Although roaming is active, since 2 weeks ago the calls have been one-way and I cannot make calls, but I receive messages and calls. I receive this message when making a call.I checked ...

hadi_h59 by Visitor
  • 370 Views
  • 2 replies
  • 0 Helpful

Re: USA Data Roaming option disappeared on IOS

I am having the same issue where I paid for £25 for the roaming pass to use my allowances in Canada and the USA but since arriving I have not been able to connect to a carrier, just seeing SOS top right if the screen. i have managed to contact EE on ...

Sanjay5 by Contributor
  • 605 Views
  • 9 replies
  • 0 Helpful

Problem with receiving 4 digit code

My problem is.... When I enter a competition at ITV.com it ask for my mobile number and says it will send a 4 digit code to enter, But no code arrives on my mobile. I have definitely entered the correct number. I have gone on another site and this ha...

arbee2 by Investigator
  • 724 Views
  • 9 replies
  • 0 Helpful

No network

Hi I am in Portugal but I have no service. I have contacted customer service prior to this trip to ask if roaming could be set up they said it would set up and nothing has been done. I need help

Re: Can I use gifted data without paying roaming charges

Hi,I'm in Canada and have the unlimited data package as well as a roam abroad pass. If you could confirm:1. I have another line on the same account also with the roam abroad pass - it has 5gb data but I have gifted it 100gb - can the account therefor...

Javsay by Visitor
  • 447 Views
  • 3 replies
  • 0 Helpful