Mobile Services

EE Voicemail: Everything You Need to Know

How to set up your voicemail Voicemail is usually on by default. If it’s off, callers won’t be able to leave a message. Switch on: text VM ON to 150Switch off: text VM OFF to 150 How to check your voicemail Press and hold 1 or dial 222On iPhone: open...

Resolved! Phone call from EE

Hi all, I have just received a call from the 0800 956 6000 number claiming to be a EE advising someone was trying to claim the upgrade on my contract. I advised I hadn't requested and the address supposedly was in another part of the country. When st...

Resolved! Travelling to pakistan. What's the best way to have data for a week?

I need data in pakistan for a week and i am currently on monthlys. Is there any add on for me to purchase?

Resolved! Roaming in Australia

HiIm going to Australia for next 2 months March&April 2022 to visit family. I have an Essential Plan 4gb here in UK. I will mostly use my phone in Australia for online banking/facebook and messenger to call or message family both in UK and Aust...

Resolved! Going on Holiday to Egypt

Hi myself my husband and two children all have phones on contract with EE taken out after July 2021. We go to Egypt on 17/2/22 please can you confirm what is the most cost effective way to use our phones and if its worth purchasing data - plus can I ...

Potential scam calls

I have received lots of calls from 0843 and 0845 numbers nearly every day. The caller hangs up within seconds, called the number back once but the number was not recognised, I don't call them back now i block them and report the number. But i am get...

Using phone data in Colombia

I will need to use my phone for calls, texts and data in Colombia for 3 weeks this summer - any advice for this would be extremely helpful please

Receiving calls while abroad

I am in Pakistan for a few months. I am a pay monthly customer and am receiving many calls. Will it cost to answer them as I have been if ignoring them up until now in fear of extra charges? If so, what are the charges for answering calls made from t...

sim card to use in america

can l purchase a sim card for use in the usa that will work, re data, calls etc.

Resolved! Will I get charged if I receive international calls?

Hi EE, I want to find out if I will get charged if I received international call. Thanks,

Not receiving SMS text messages in Saudi Arabia

Hi I have downloaded the Saudi version of the NHS covid pass this is called Tawakklna. When I enter my details I am supposed to receive a text (SMS) of a verification code but it is not coming through. I tried using the Tawakklna app and website and ...