Mobile Services

Discussion about Mobile services, like roaming, calls, messaging etc

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EE Voicemail: Everything You Need to Know

How to set up your voicemail Voicemail is usually on by default. If it’s off, callers won’t be able to leave a message. Switch on: text VM ON to 150Switch off: text VM OFF to 150 How to check your voicemail Press and hold 1 or dial 222On iPhone: open...

Linzi_H by • EE Community Support Team
  • 21018 Views
  • 1 replies
  • 5 Helpful

Charged £20.77 to calling ee 24 hours service number

I called on ee 24 hours contact number from google search after speak with customer service (this number 08448738586) 31 minutes it charged me £20.77 +£2.50. That’s ridiculous, there wasn’t anywhere mention about charges and after calling the number ...

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Mhsefat by • Explorer
  • 7014 Views
  • 9 replies
  • 3 Helpful

Resolved! Not receiving text messages from UK whilst abroad.

Help please, I have always received UK text messages whilst abroad, but this time not.  Nothing from EE confirming roaming (and everything else), and can't get SMS access codes either, which are pretty vital for logging into certain accounts.I've tri...

kwatts by • Investigator
  • 16794 Views
  • 10 replies
  • 3 Helpful

Mobile not working in ireland

Hi there, I’ve just travelled to Ireland yesterday and mobile has no service and no bars. I can’t even call 150. I’ve tried turning it on and off and no luck. I was told before I came here my phone would work in Dublin but it’s not. Anyone know how t...

llawrence by • Investigator
  • 9664 Views
  • 2 replies
  • 0 Helpful

Wrong country detected

I’m currently in Corfu and should not be getting any charges but my phone seems to think I’m in Albania and want to have me charged for using data. Can you fix this?

Lynn99 by • Visitor
  • 6857 Views
  • 5 replies
  • 4 Helpful

Calls lasting 2 hours and cuts off

Why does my calls last for two hours and then cuts off I've never had the problem before but over the last three months all my calls cut off after two hours 

Whitton3 by • Visitor
  • 7946 Views
  • 2 replies
  • 0 Helpful

Mauritius Roaming

Hi. I’m currently in Mauritius and I’d like data roaming for one day but I’m not sure how to arrange it within my portal. Can anyone advise how to organise this? I’ve signed up to the travel data pass (which is free), but not sure what I need to do n...

Can't access voicemail without a PIN

HI there I've had same phone for ages and never had trouble accessing my vm before. I am now told I need to have a PIN number. I'm in the UK. I tried to call 150 this am but there was no help for this specific issue available there. Can someone pleas...

Evelyn28 by • Investigator
  • 8311 Views
  • 8 replies
  • 1 Helpful