Mobile Services

Discussion about Mobile services, like roaming, calls, messaging etc

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EE Voicemail: Everything You Need to Know

How to set up your voicemail Voicemail is usually on by default. If it’s off, callers won’t be able to leave a message. Switch on: text VM ON to 150Switch off: text VM OFF to 150 How to check your voicemail Press and hold 1 or dial 222On iPhone: open...

Linzi_H by EE Community Support Team
  • 12293 Views
  • 1 replies
  • 4 Helpful

Re: Roaming charges

Hello my thoughts on this for others is to leave EE or stay on your existing contract. My concern is it was sneaked in during the lockdown when noone was travelling. My daughter was also caught out by this recently. She paid a lot for her upgrade onl...

ayraulk by Investigator
  • 391 Views
  • 1 replies
  • 1 Helpful

Re: Roaming charges

Hi! I am currently in Sweden right now thinking about to get the roaming pass. I have already spent £4 (2days x£2). If I activate the abroad pass now and turn it off when I get back to UK next week will I only be billed for the days I have used it? o...

cberrie by Explorer
  • 506 Views
  • 4 replies
  • 3 Helpful

My phone number may have been spoofed

A phone contact received a text message from my number today inviting her to click on a link to open a video I sent her. Obviously I didn't send that message. None of my other phone contacts have received any fake texts from me. Should I be worried? ...

RR7625 by Visitor
  • 376 Views
  • 1 replies
  • 0 Helpful

Re: Can't make calls or text from abroad

Hi, I too have the same problem as the original poster. However, I have since been back to the UK and used the phone line whilst there with no issues. However I’ve now come back out to the US and the sun won’t send text messages, despite having credi...

A huge thank you to Richard

Hi there, I wanted to give Richard from the academy in the billing team a huge shout out for his amazing work and problem solving skills today when changing my telephone number. He was patient, friendly, polite and explained everything with precision...

Rose_C by Investigator
  • 375 Views
  • 1 replies
  • 2 Helpful

Swapped phones and lost voicemails

I’ve recently swapped phones (keeping the same number. Just got a new device) and I’ve lost my saved voicemails. I had a few that were from one of my grandparents I lost recently and really want these back. Didn’t even think about this being a proble...

In the USA

Hi so im currently in the US for about 4 weeks now and would like to be able to use my phone here for whatsapp and calls, what would you reccomend?

Resolved! Data, roaming

Hi , I'm going on holiday to Spain,  do I need roaming to make calls and use my data package? 

pav79 by Visitor
  • 941 Views
  • 2 replies
  • 2 Helpful