Mobile Services

Discussion about Mobile services, like roaming, calls, messaging etc

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Forum Posts

EE Voicemail: Everything You Need to Know

How to set up your voicemail Voicemail is usually on by default. If it’s off, callers won’t be able to leave a message. Switch on: text VM ON to 150Switch off: text VM OFF to 150 How to check your voicemail Press and hold 1 or dial 222On iPhone: open...

Linzi_H by • EE Community Support Team
  • 21039 Views
  • 1 replies
  • 5 Helpful

Resolved! Unwanted SMS messages sent by EE to me in Thailand

I live in Thailand, and regularly receive SMSs from EE telling me about how to connect while abroad. I do not need these, and more importantly, they drain my account balance as they seem to count as international SMS transfers. Any ideas on how I can...

Chpmn46 by • Investigator
  • 1197 Views
  • 6 replies
  • 2 Helpful

Roaming after upgrade

Hi. I upgraded my plan last month and my free roaming has been removed. We are going to Spain soon so what advice has anyone got to get a bundle or not thanks 

markstev27 by • Established Contributor
  • 746 Views
  • 3 replies
  • 1 Helpful

Unable to conect

When I am out and about my Iphone won't connect.  A message comes up saying unable to connect.I have been travelling a lot recently and may have changed something in settings ? help

I have no signal

I am now in ROI for 2 weeks and have no signal on my phone how do I rectify this issue 

Linda114 by • Visitor
  • 585 Views
  • 1 replies
  • 2 Helpful

Phone use in usa

Hi how can I find out if my package allows me to use my phone in the USA and still have the same call, text and data allowance as in the uk

Dnl12 by • Visitor
  • 669 Views
  • 2 replies
  • 3 Helpful

EE International roaming not working

Hi On holiday in Istanbul, Turkey and my phone has suddenly lost the ability to tether to any of the local networks. As a consequence, I cannot make or receive calls and more importantly cannot receive text messages, therefore am denied access to ban...

Resolved! Roaming

I forgot to turn on my roaming before I left England is there anyway you can add manually can’t use my phone at all 臘‍

Chewie29 by • Visitor
  • 929 Views
  • 1 replies
  • 1 Helpful

Resolved! No 4G roaming in USA, 3G only!?

Hi, I have a roam abroad add-on to be able to use inclusive data in the USA yet the only network I can use is T-Mobile 3G despite trying my SIM card in 3 different handsets... I've forced 4G only and no such luck. EE Twitter team say nothing is wrong...

rasseru16 by • Expert Contributor
  • 2620 Views
  • 8 replies
  • 2 Helpful

WiFi calling is not working

Hello my WiFi calling is not working. If I put my phone on airplane mode and switch on the WiFi on, I can’t make any calls. Anyone is having the same problem?