Mobile Services

EE Voicemail: Everything You Need to Know

How to set up your voicemail Voicemail is usually on by default. If it’s off, callers won’t be able to leave a message. Switch on: text VM ON to 150Switch off: text VM OFF to 150 How to check your voicemail Press and hold 1 or dial 222On iPhone: open...

Resolved! What are the charges for calling someone who is travelling with you abroad?

I am going on holiday with family & friends to the US. I can see the charges for calling home from the US, but what are the charges for calling the other members of my travel group - people with UK phone numbers but who are also in the US?

Resolved! Making calls from Dubai

Can you advise which add on I need to make calls from Dubai to the UKI have a monthly contract.I will require to phone the UK each day during a two week holiday for around 5 to 10 minutesThank you

Unable to make calls abroad

I am in the U.S. and am told that I am able to make texts and calls to the UK for a fixed price per day (via World Select Talk). I have opted into that, and tried to make calls to the UK, but they keep failing immediately. My roaming is on, my WiFi c...

Travelling to USA

I am travelling in the US for a month what are my options for staying connected

Can't call Irish landlines.

I cannot connect to Irish landlines when calling from the UK. I am ensuring I am putting the correct country code (+353) and double checking the rest of the number. I get no dial tone and then my phone either says "No network connection. Use wifi cal...

Need my spend cap removed immediately!

Hello, I'm currently in France, I did phone EE twice before going abroad to check if I could use my allowance over there. I was rest assured by both the advisors I could, it will cost £2 per day. However, I now find myself without data (currently usi...

Resolved! Travelling to Poland

Hey everyone....just joined here to see if anyone can help or knows what I need to do. I lost my job recently then I guess someone at dwp thought it'd be amusing to reduce my limted capability for work and related activities to zero so EE very kindly...

Resolved! What Add ons to use in the Dominican Republic

Hi... what add on do I need to receive UK voice messages and make calls to the UK whist in the Dominican Republic please. Thanks in advance

Roaming in Zimbabwe

I am in Zimbabwe but my phone can not connect to any net work. This is very distubing because I can not respond to my bank. May you please activate. Acc Number xxxxxxx Phone xxxxxxxxxxx [Mod edit: Please do not share personal details as your posts ...

Have EE changed Swiss roaming?

I have been in Switzerland and suddenly I can't call the UK despite being able to do so a couple of weeks ago. I get a message from EE whenever I am near the border that says "Hi from EE, your plan doesn't include EU roaming but the good news is, at...