Wifi calling not working

[brianotoole]

So two weeks since Calls Over Wifi failed and it seems to have happened again.

Is it just me? - its been fine for two weeks - but just come home, tried all the usual resets / flight mode etc.. still won't reactive

30 minutes on hold to ee "we are experiencing very high numbers of calls"

[Sootydog]

Hi Brian - my wificalling is ok at the moment…fingers crossed!

[Leanne_T]

Hi @brianotoole

Thanks for coming back here. 

Can you try restarting your phone, does this work for you? 

Leanne 🙂

[brianotoole]

yes tried that a few times - still no joy

[Leanne_T]

Thanks @brianotoole

Are other devices connected to the WiFi and able to use WiFi Calling? 

Thanks. 

Leanne.

[LHud38]

Hiya, who is your broadband with? Ours is with EE and when I phoned them they said it was an issue with which connects I connected to, either 5 or 2.4, mine only works on 2.4. They renabled the 2.4 and it worked straight away. It's a bit patchy but at least I can get calls though. Might be worth checking? 

I found this after I did a complete factory reset, which is absolute pain resetting all authenticators and completely didn't help! 

[alisonsweeney]

Ours isn’t working either 

[brianotoole]

I only have this phone - just getting very weak signal or 'emergency calls only' - has been fine here for years.. untill two weeks ago - then it came back the following morning..

... now gone again

[alisonsweeney]

@Leanne_T No one in our house can access WiFi calling either - 4 of us are with ee … have restarted router and phones … nothing !

[Leanne_T]

Thanks @brianotoole @alisonsweeney 

Which model phones are you using? 

Do you have EE Broadband? 

Leanne.