Mobile Services

EE Voicemail: Everything You Need to Know

How to set up your voicemail Voicemail is usually on by default. If it’s off, callers won’t be able to leave a message. Switch on: text VM ON to 150Switch off: text VM OFF to 150 How to check your voicemail Press and hold 1 or dial 222On iPhone: open...

Resolved! Roaming Anywhere

I am currently in Cyprus and will be for the next 2 months. Will I be affected with the new roaming charges? I messaged “Roaming” to 150 and got the following reply:You have Roam Anywhere activated. If you'd like to change to EU Roaming only, which m...

Urgent! Can not make Calls from Republic of Ireland - Apparently "No Service"???

Hi, I am in the same position on this and its completely ridiculous. I am in the Republic of Ireland in Dublin on business and have "No Service" and can not make any calls and have people messaging me on Whatsapp when I have Wifi telling me that phon...

Resolved! 120 mins from anywhere

Hello I am in India at the moment and wanted to know if 120 mins from anywhere covered calls made and received from UK numbers whilst in India or do I have to pay 1.88 per minute. also if I add on the 120 mins bundle, is there a reminder I can add to...

Resolved! How to lift the bar preventing me from entering competitions by text

How do I lift the permissions bar so that I am able to enter competitions by text?

Re: No EE roaming in Spain

Yes I arrived on Tuesday and there is no other network available to hook up with. I was told in the UK that free data roaming was still available until sometime in March 2022. I can use the internet if connected to WIFi but no mobile phone service av...

Resolved! Phone call from EE

Hi all, I have just received a call from the 0800 956 6000 number claiming to be a EE advising someone was trying to claim the upgrade on my contract. I advised I hadn't requested and the address supposedly was in another part of the country. When st...

Resolved! Travelling to pakistan. What's the best way to have data for a week?

I need data in pakistan for a week and i am currently on monthlys. Is there any add on for me to purchase?

Resolved! Roaming in Australia

HiIm going to Australia for next 2 months March&April 2022 to visit family. I have an Essential Plan 4gb here in UK. I will mostly use my phone in Australia for online banking/facebook and messenger to call or message family both in UK and Aust...

Resolved! Going on Holiday to Egypt

Hi myself my husband and two children all have phones on contract with EE taken out after July 2021. We go to Egypt on 17/2/22 please can you confirm what is the most cost effective way to use our phones and if its worth purchasing data - plus can I ...

Potential scam calls

I have received lots of calls from 0843 and 0845 numbers nearly every day. The caller hangs up within seconds, called the number back once but the number was not recognised, I don't call them back now i block them and report the number. But i am get...