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My EE Signal Box has stopped workng I now have no mobile signal Help

Colinh44
Visitor

I have had a good EE mobile signal using the EE Booster box, but EE has stopped it working so now i have no signal insside my house. Has anyone help  out there?

 

2 REPLIES 2
chistery
EE Community Star
EE Community Star

Hi @Colinh44 

 

Please see this link, you should have received details about it.

 

https://ee.co.uk/help/help-new/general/signal-box/improve-your-signal-at-home-using-signal-box 

 

Can you use wifi calling?

bristolian
EE Community Star
EE Community Star

As per the previous post, EE signal boxes use 3G which is being switched off, and their switch-off is part of that process. This is an industry-wide process that is not unique to EE.

 

The recommended solution for any indoor coverage issue has been WiFi-calling for several years now, what phone do you have? If it's older than a few years, your best solution is likely to be changing to a newer phone that supports 4G-calling & WiFi-calling - both of which bring several advantages over the older 3G technology.