30-06-2022 08:01 PM
Hi I would like to know who to contact to tell them about how much a staff member was helpful at my recent trip. I walked in wanting to find out about wi-fi which they easily helped with. And quickly sorted it for me. Then when I asked if I could upgrade from being a sim only customer to getting a phone contract. They went over my needs and budget and what I use it for and reccomeded a phone which suits my needs and price range. I was not expecting to get a phone but they made the process so easy and helpful which I didn't think I could do it so quick. They went out of their way to help which some people don't and I just had great customer service all around from them
01-07-2022 08:18 AM
Morning @RhysLewisp66
Thanks for coming to the community and leaving this lovely feedback 🙂
Do you know the managers name and the store they worked in?
I will get the feedback sent to the store 🙂
Speak soon.
Leanne.
02-07-2022 11:23 AM
02-07-2022 12:24 PM