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Hi I would like to say thank you to the assistant manager who helped me

RhysLewisp66
Explorer

Hi I would like to know who to contact to tell them about how much a staff member was helpful at my recent trip. I walked in wanting to find out about wi-fi which they easily helped with. And quickly sorted it for me. Then when I asked if I could upgrade from being a sim only customer to getting a phone contract. They went over my needs and budget and what I use it for and reccomeded a phone which suits my needs and price range. I was not expecting to get a phone but they made the process so easy and helpful which I didn't think I could do it so quick. They went out of their way to help which some people don't and I just had great customer service all around from them

3 REPLIES 3
Leanne_T
EE Community Support Team

Morning @RhysLewisp66

 

Thanks for coming to the community and leaving this lovely feedback 🙂

 

Do you know the managers name and the store they worked in? 

 

I will get the feedback sent to the store 🙂

 

Speak soon. 

 

Leanne.

RhysLewisp66
Explorer
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Hi Leanne it was Milton Keynes city centre and it was the assistant manager Darnell thank you
James_B
EE Community Manager
EE Community Manager

Thanks @RhysLewisp66

 

I'll be happy to pass on your feedback. 🙂

 

James