Mobile Services

EE Voicemail: Everything You Need to Know

How to set up your voicemail Voicemail is usually on by default. If it’s off, callers won’t be able to leave a message. Switch on: text VM ON to 150Switch off: text VM OFF to 150 How to check your voicemail Press and hold 1 or dial 222On iPhone: open...

Resolved! Receiving calls in Eu

Hi,we have 2 numbers with EE, first of the plans started in 2020 second in 2022 (business).we are going abroad to EU and understand that first plan will not incur any extra charges and will use usual allowances. reading through roaming page, second p...

Monthly sim only not working

Hello all, Added a sim only plan to the account, I’ve put sim into phone all seems good shows EE 4g but will not allow and functions that allow data I can phone out and receive calls but that’s about it. Checked all settings are correct and done a ne...

I'm unable to make calls

I'm on unlimited text and calls contract but I'm unable to make calls. I'm in Germany at the moment. Please get back to me ASAP l. Thanks

No service

Hi m currently in Crete but Unable to use my phone as it just shows no service

Roaming- help

Hi, I cannot call, text, receive calls or top up while travelling and I need to make an important call. +44 800 079 8586 When I call this number it is telling me my account has been barred.

Recieving texts

Morning all, The last week alot of my friends are saying they are unable to send me texts. Also, I have had an issue sending some and bounces back saying 'The recipient will receive this when they are online'..??? Never had an issue before. Up to dat...

Text Message Issue

Hi, If I sent a text message to someone and an error message came back due to my goodybag running out and I tried sending that message again before renewing my goodybag would that person receive the text twice once I renewed my goodybag? Any advice w...

Resolved! Roaming

Hi, I am travelling to France today, could you please advise whether I have free roaming on my account so, am able to use data, text and make calls all within my standard usage charges

Resolved! Vpn.

hey you will help, maybe you. I bought the card and activated it in another country, but I have vpn from London and it still does not work

Resolved! Using in the USA

My policy says I have roam abroad pass and when I arrived in USA last month I got a text saying I can use my allowance however my bill has an extra £54 added to it.I mainly used the free WiFi but occasionally I had to turn on 4G to order an Uber. Do ...