Unable to send txt

[Pj49]

Hi,

I can't send a txt to a radio competition number-there is a £2 change.

All I get is 'unable to send on EE error 0'

Is there any setting on my phone to enable me to send?

Other texts send fine. 

My phone is a Samsung 

Thanks all

[bristolian]

Are you on PAYG or pay-monthly?

If PAYG - do you have sufficient credit to send this message?

If pay-monthly, do you have a spend-cap set?

[Pj49]

Hi,

Thanks for reply,

I'm on a monthly contract,tho not very tech minded-hence being on here-so not aware of any spending cap,how would I find out?

[bristolian]

You can read about the spend cap facility, including how to check/change it if required, on this EE help page