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Re: Can't turn on data roaming on my online account.

Andreathorpe07
Visitor

‎03-07-2022 10:30 AM

I’m having this problem and can’t turn on my roaming on the app for my sons phone since he is in Greece and needs it. Can I have a phone number to contact you please? 

many thanks Andrea 

0 Helpful
2 REPLIES 2
EssexBoyEE
Ace Contributor
Ace Contributor

‎03-07-2022 10:41 AM - edited ‎03-07-2022 10:44 AM

Use this Freephone number - 0800 956 6000

XRaySpeX
EE Community Star
EE Community Star

‎03-07-2022 12:48 PM

@Andreathorpe07 : If you can't enable the Roaming Abroad and the Call Abroad & Premium Rate settings of your online MyEE, you will need to call CS. Try calling CS on the Freephone no. in my sig. via Skype over WiFi. It should be free.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

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