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Discussion about Mobile services, like roaming, calls, messaging etc

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Resolved! Cannot receive calls whilst abroad

Help please! I am abroad and everyone calling me gets a message saying my phone is switched off when it isn't. What can I do so I can receive my calls? I can make calls to the UK no problem.Thanks

Resolved! Using phone abroad

We're off to Cyprus next week and want to find out about using EE there now we are longer in the EU.  I have mine and my partners mobile numbers on my account.  I rang 150 and went through all the automated steps concerning roaming and apparently I h...

Resolved! Activated SIM card in Bulgaria

Hello,  I just activated my first New EE sim card in Bulgaria. I have activated Roaming and pack in MyEE but i still cant use calls, texts and data. Maybe i have to activate the SIM card for first time in United kingdom? Please help me so i can use E...

Yordan1 by • Visitor
  • 623 Views
  • 1 replies
  • 0 Helpful

Calling UK from Germany

I'm studying in Germany, and upon arrival I was texted by EE that I can use everything in my plan as normal. I've been using data with no issue however whenever I attempt to call a UK number it won't even ring. Help! Thanks.

ceyyun by • Explorer
  • 1576 Views
  • 4 replies
  • 2 Helpful

Roaming in Greece Issues

Hi as per other messages, I have landed in Greece and cannot connect to the internet through the mobile network. The Iphone 12 Pro Max connects and states 4G but it is not connecting. I have rebooted and turned 5G auto on and off and tried to connect...

Roaming

My mobile worked fine in spain in April 2022 but now in june calls and texts are not working. The help section gives a number to call but EE is preventing my mobile from making calls. Roaming has always been enabled since I joined EE a number of year...

Gem50 by • Investigator
  • 1930 Views
  • 13 replies
  • 5 Helpful
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