Mobile Services

Resolved! Re: Changes for EE customers roaming in the EU

If you add the roaming abroad pass for the days you are abroad will you still be paying the £2 daily? Thanks

Resolved! Unable to connect to network abroad despite Roam Abroad Pass

I purchased a Roam Abroad Pass before going to Canada but my phone will not connect to a network. This is all very frustrating because I am paying for the Pass but unable to use it.

Resolved! US Roaming

I am travelling to the US. I have a 24 month pay monthly plan that started December 2020. Am I able to use my data allowance at no extra cost? What calls are included? thanks

Resolved! Roam Further calls/texts whilst in USA

We are going on holiday to USA and we’re advised to use Roam Further. It’s not clear from the information whether calls/texts to other mobile numbers are included in our allowance (these would all be UK mobile numbers, but also in America - travellin...

European roaming Spain

Hi Have I got European roaming included for free on my account

I can't able to merge 2 calls (Conference calls)- Using EE Contract Sim card

I can't able to merge 2 calls (Conference calls)- using my EE Contract Sim card Please give me the Solution

Unable to text anyone

I received 2 suspect texts saying a friend had sent me an eephoto. I knew she hadn't. So I deleted them both. When I received another I blocked the number and now I can't text or receive texts from anyone. I have just joined today, would be grateful ...

Re: Where is the Activate International Call and Text option on MyEE menu ?

I am experiencing the same problem as I changed to a new PAYG plan while abroad and no possibility to receive or make phone calls from the EU. I thought there was a way to ask EE if they could activate it from them otherwise I guess my only chance wo...

Unexpected move and Brexit regulation changes

I recently started a new 2 year cycle of my contract with EE... Due to a changing situation however, I recently and quite unexpectedly had to come the Netherlands and will be here for the foreseeable future.. due to the changes in regulations with Br...

Call blocking

Is it possible to get a caller block set up at the EE provider level without having to go via the police?

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