Mobile Services

EE Voicemail: Everything You Need to Know

How to set up your voicemail Voicemail is usually on by default. If it’s off, callers won’t be able to leave a message. Switch on: text VM ON to 150Switch off: text VM OFF to 150 How to check your voicemail Press and hold 1 or dial 222On iPhone: open...

I'm abroad and I didn't set up roaming

Hi ee, I have made it abroad but didn't set up roaming. Few questions Can i set this up from outside the UK? And how? Can this then be turned off after i get back? I have tried texting roaming pass to 150 but nothing has confirmed etc. Do i need mobi...

Resolved! Using pay as you go in the EU

I have a pay as you go pre 2017. I am going to travel in austria and france but am not starting out from the UK. Can I use my allowances to roam and on the internet if I am not starting out in the UK

Unable to make international calls from abroad

I am so disappointed with EE, I have been a business customer with 5 phones for 12 years, I have never had a problem with international calls whilst travelling. I had a upgrade in May and I am now abroad for 8 weeks, I called twice before leaving to ...

Re: Is 0191 516 1646 an official EE number?

Just had a call from this number myself, offering a free upgrade to my Flex plan. Is that the sort of thing this partner would do? I was subject to a complex bank scam lately that involved spoofing of the callers number so I'm paranoid. The caller (w...

Resolved! Mifi roaming

We have a mifi with an ee payg data sim purchased in summer/autumn 2020 & are going to France soon, for the first time since then. If I look at the information on the ee website it says I have to text them before I go & purchase special data when I g...

HELP! - Lost phone

Hey, I am trying desperately to contact EE from the states where I am currently to report my phone lost, but keep getting cut off, is there a way of reporting online does anyone know? I can't find anything but this is crazy!! Any help appreciated

cant receive sms or calls while abroad

while i get an easy solution would be to enable roaming. 1. i do not want to pay their ridiculous fees for just being able to RECEIVE A SINGULAR TEXT2. myee app gives my the "Sorry, we're having problems. Text INFO to 150 to make your changes."3. I C...

Resolved! No signal in USA

Hoping someone can help resolve this I purchased the "roam further" add on in the UK, but since arriving in the US have no connection at all (calls or data). Things I've tried to fix this:- turned the phone off and on again- cleaned the SIM card- tur...

Re: Changes for EE customers roaming in the EU

I have 4 lines under my PAYG contract, the contract expires on my 2023 after that i will be charged for each line 2pounds a day or per contract?

Unable to make calls

Hi there, I live in Australia and bought a pay as you go sim whilst in the UK. I am unable to make calls. Can anyone help please? Thank you. Shemaine