Mobile Services

Discussion about Mobile services, like roaming, calls, messaging etc

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In the USA

Hi so im currently in the US for about 4 weeks now and would like to be able to use my phone here for whatsapp and calls, what would you reccomend?

Resolved! Data, roaming

Hi , I'm going on holiday to Spain,  do I need roaming to make calls and use my data package? 

pav79 by Visitor
  • 812 Views
  • 2 replies
  • 2 Helpful

Resolved! Wifi calling

Quite frustrated. Wifi is working but wifi calling has stopped working. I tried messaging ee via Facebook still no reply. I can't call them as no signal in my area that is why wifi calling is a must at home. Its been working fine since we moved to EE...

kcurrie65 by Skilled Contributor
  • 856 Views
  • 7 replies
  • 4 Helpful

Resolved! Travel add on for US with Sim only plan

I've got a sim only plan and my profile shows no add ons are available   I'm traveling to New York shortly and need the use of my mobile. Any recommendations? Surely a suitable add on should be available? Any recommendations as to how to proceed?Than...

Not easy to contact for help and being overcharged

Moved abroad in March and paid extra for global plan. Absolutely no service in US and tried contacting several times for help. Response was always to phone EE but the whole issue is I can’t! Minor contact over email but he didn’t resolve and I’ve now...

Geoj123 by Investigator
  • 264 Views
  • 1 replies
  • 2 Helpful

Voicemail issue

I had a voicemail in my inbox, i tried to listen to it again later that day and was given the message "this voicemail is no longer available". I didn't delete it, so why would this happen?

liam-43 by Investigator
  • 587 Views
  • 6 replies
  • 0 Helpful

Resolved! Plans for abroad (israel)

Are there any plans or anything that will compare to other companies £6 a day for whatever you have in the uk I know they have like an abroad package but that’s not for israel, is there another one that does support israeel? many thanks in advance 

Rfs by Visitor
  • 2248 Views
  • 1 replies
  • 1 Helpful

Roam Abroad Pass

Little confused with the Roam Abroad Pass. In the Terms & Conditions it states that there is a fair use policy for data of 50GB. However, in the costs section it says there is a fair use policy of 15GB. Anyone know which is correct?

hackers by Investigator
  • 546 Views
  • 4 replies
  • 2 Helpful