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Resolved! No 4G roaming in USA, 3G only!?

Hi, I have a roam abroad add-on to be able to use inclusive data in the USA yet the only network I can use is T-Mobile 3G despite trying my SIM card in 3 different handsets... I've forced 4G only and no such luck. EE Twitter team say nothing is wrong...

rasseru16 by • Expert Contributor
  • 1607 Views
  • 8 replies
  • 2 Helpful

WiFi calling is not working

Hello my WiFi calling is not working. If I put my phone on airplane mode and switch on the WiFi on, I can’t make any calls. Anyone is having the same problem?

No service

Since the 22nd of this month I have not had service. Unable to contact anyone  and love ones unable to contact me. Unable to travel long distance as I use my Phone for directions.I have tried contacting EE on twitter numerous of times, no responseI h...

Tifah by • Investigator
  • 1210 Views
  • 9 replies
  • 8 Helpful

Re: EE Booster Box - Flashing Green

Hi guys,I have had an EE Booster Box for the last 8 years (because of non-existent indoor signal) and didn't realise that it operated on 3g. This service was terminated by EE last weekend and after being directed to turn WiFi calling on, on  my Moto ...

Ozzie451 by • Contributor
  • 999 Views
  • 3 replies
  • 2 Helpful

Resolved! Data roaming not working - useless

Hi everyone. I’m in Faro, Portugal and my mobile data isn't working. I’m pay monthly, and have the £2 a day data roaming perk. I’ve logged into the app and tried to switch on data roaming but get an error message… I’ve upped my contract cap. I’ve the...

Message from abroad

Hello I Just add on to my plan 100 message to my account but is no working, need to answear to my bank in uk and im in Poland now, why is no working? 

Not getting verification code Voi

I was on the phone for 45 minutes on hold yesterday w EE and nothing. I’ve been trying to use Voi scooters but when trying too put my Mobil number in Voi app for them to send me a code it doesn’t work, I spoke to Voi (excellent customer service, they...

atavi73 by • Investigator
  • 1050 Views
  • 7 replies
  • 3 Helpful

Resolved! Using EE in the Faroe Islands

Hi All Really struggling to find any real information about how much phone use will cost from the Faeroe Islands.Roam Abroad Pass? What does it do? The page for more details just gives you the name in bigger letters and the price. No help at all. All...

Unable to activate roaming abroad

I used the live chat this morning and they added the ROAMING add on however on the website the toggle won't allow me to enable roaming. I have tried asking in the live chat but it's been almost 3 hours and still no response. I need this sorted asap a...

Snoble11 by • Investigator
  • 1314 Views
  • 7 replies
  • 0 Helpful
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