Mobile Services

Discussion about Mobile services, like roaming, calls, messaging etc

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EE Voicemail: Everything You Need to Know

How to set up your voicemail Voicemail is usually on by default. If it’s off, callers won’t be able to leave a message. Switch on: text VM ON to 150Switch off: text VM OFF to 150 How to check your voicemail Press and hold 1 or dial 222On iPhone: open...

Linzi_H by EE Community Support Team
  • 72 Views
  • 0 replies
  • 3 Helpful

Roaming while in Greece

Hi, I'm getting confused and hope someone can clarify whether I can use my free allowance when in greece. I have an 'essential' plan on 2 lines on the same account. One line is used by my daughter.On my account, it shows one plan starting on 26 Nov 2...

barnetman by Contributor
  • 347 Views
  • 1 replies
  • 1 Helpful

Resolved! Roaming not working

I’m in Greece with my family. I’ve bought the add-on for everyone’s phone to work abroad (£2 per day) and texted ROAMING to 150 but none of us has had access to data in the last week. Is there a fix? And can I get a refund for the days without data/a...

Resolved! Going to Spain

Hi, do I need to do anything in order to be able to use the phone while in Spain?I have a basic plan 

Yaga23 by Visitor
  • 871 Views
  • 2 replies
  • 2 Helpful

Resolved! Roam abroad add on not working

I’ve added the roam abroad add on costing £10 to my account but it doesn’t work? I can’t get any service/data only Wi-Fi at my hotel… how do I get this to work on my iPhone? 

Roaming in Canada roaming blocked

Dearest ee,I cannot get a hold of you from abroad.  I have used roaming before and it’s been easy.  I’m in Canada and my roaming has been blocked on ee but the roam free has been activated.  I can’t seem to unblock it.  Please help!  I’ve done all th...

Resolved! Please explain 'roaming' in simple terms !

I have an EE £1 Talk Pack.If I go abroad, let's say to Spain, how do I get my phone to work there ? Do I just set my phone to enable roaming ?   or .........Do I have to buy a 'roaming' pack or add-on ?  (or is roaming included in my current £1 Talk ...

cadoc by Investigator
  • 667 Views
  • 3 replies
  • 5 Helpful

Cant send or recieve texts

I've just got a new sim with EE and I can't send or recieve text messages to/from other networks. I've checked the message centre number and have sent myself a text and both are in order. My mobile data does work but I'm concerned about the text mess...

Laurend2 by Investigator
  • 450 Views
  • 5 replies
  • 1 Helpful

calls from O2 to EE

I have recently changed from O2 to Ee and I thought this problem was rectified however my son is on O2 and he has tried calling me several times and he says the call just drops I called him and he was not available so he returned the call using my mi...