Mobile Services

Discussion about Mobile services, like roaming, calls, messaging etc

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EE.signal booster withdrawal

Does anyone know of a resolution to the issue of zero signal without the booster service that EE are withdrawing? We run a business from our house which relies on receiving normal calls on the EE network. We can’t rely on our clients using WiFi calli...

Linz8 by Visitor
  • 675 Views
  • 2 replies
  • 3 Helpful

Resolved! Mobile number not working abroad

Hi, I have been away from UK for nearly 2 years (and still) and it seems my mobile number is not working (discontinued?) any longer. I still get messages from EE or other numbers occasionally (last one was on 10th April 2022).Today my number supposed...

g178 by Contributor
  • 950 Views
  • 6 replies
  • 3 Helpful

Roaming in greece

I habe bought the £10 roaming bundle to use on my holiday in Greece, does this mean I can still text or what’s app to the uk free? Thank you 

Priccey by Investigator
  • 616 Views
  • 5 replies
  • 2 Helpful

Data roaming

I forgot to activate my roaming minutes in the UK can someone help I'm in Cape Verde 

Dm64 by Investigator
  • 305 Views
  • 1 replies
  • 0 Helpful

Resolved! Contacting EE while abroad

hi My phone was stolen while abroad. As a result I do not have access to my SIM or the myEE app, nor do I have a mobile to call the number. Why does the message us function not work abroad - this honestly seems like the key purpose of this feature.  ...

Resolved! Roaming not working in EU

Hi,  I have tried to access EU roaming (£2 day rate set up), have followed forum suggestions of going to my account>settings>enable roaming which is showing as blocked but when I toggle to enable it comes up with a prompt to say unable to set up chan...

ChareceL by Explorer
  • 1120 Views
  • 3 replies
  • 4 Helpful

Texting while in US

I am currently in the US and trying to text a US 6-digit number.  However it always says not delivered.  I have tried putting 001, 1 or +1 before the number but have the same problem.  How do I do this?

JW999 by Visitor
  • 259 Views
  • 1 replies
  • 2 Helpful

Using data in the USA

Hi.so I have checked on EE and it tells me “great news” I am able to use my data in the U.S just as I would in the U.K. but what it seems to be doing is giving me a rolling 500mb a day add on that renews every 24hours and my actual data just says wai...

DF1BB1FF-3326-4C47-8BE7-8E25B0C8E594.jpeg
Willg81 by Investigator
  • 1503 Views
  • 8 replies
  • 3 Helpful

Roaming issue

Urgent help needed. I am in Italy travelling. My plan in the uk gives me 163gb and I have used this in France usually with no extra charge and never capped. Now in Italy I am unable to use any data at all, I can’t text 150. I want to be able to use m...