Forum Posts

Unable to text anyone

I received 2 suspect texts saying a friend had sent me an eephoto. I knew she hadn't. So I deleted them both. When I received another I blocked the number and now I can't text or receive texts from anyone. I have just joined today, would be grateful ...

Z-4m by Explorer
  • 738 Views
  • 3 replies
  • 2 Helpful

Unexpected move and Brexit regulation changes

I recently started a new 2 year cycle of my contract with EE... Due to a changing situation however, I recently and quite unexpectedly had to come the Netherlands and will be here for the foreseeable future.. due to the changes in regulations with Br...

Call blocking

Is it possible to get a caller block set up at the EE provider level without having to go via the police?

CB95 by Explorer
  • 367 Views
  • 4 replies
  • 0 Helpful

Roam abroad pass

Just had a message to say that my EU roaming pass has been deactivated! We are still abroad until 9pm this evening. It wasn’t supposed to end until midnight. In fact it should be active for a month? Is this a scam text? 

Roaming in Canada

Hi there, i am trying to follow steps to add the roaming pass by texting ROAMING PASS to 150, but all I keep getting is the following, rather than a confirmation that the plan is added  Text RO followed by the country name you are visiting to 150 We'...

Roaming in Moldova

I have a UK number and pay monthly. I am now in Moldova and want to have the ability to take a call from the UK in the next week or two. How do I do that and how much would it cost? Thanks

Hammy4 by Explorer
  • 1348 Views
  • 1 replies
  • 2 Helpful

Croatia roaming

Hello, I’ve had a look at roaming for Croatia but I am still not understanding. I am a pay as you go customer with a pack been with EE since 2012 , am I able to use this data as I usually would or do I have to get extra allowances/packs? Thank you 

SB1244 by Visitor
  • 2166 Views
  • 4 replies
  • 3 Helpful

Roaming App Activation

Does anybody know why roaming won’t activate within the controls settings in the EE app? It says disabled with a Red Cross, when I try It keeps failing and going back to the cross. I have text activated roaming using 150 and also the travel data pass...

GaryB91 by Investigator
  • 354 Views
  • 3 replies
  • 3 Helpful