Mobile Services

EE Voicemail: Everything You Need to Know

How to set up your voicemail Voicemail is usually on by default. If it’s off, callers won’t be able to leave a message. Switch on: text VM ON to 150Switch off: text VM OFF to 150 How to check your voicemail Press and hold 1 or dial 222On iPhone: open...

Roaming while in Greece

Hi, I'm getting confused and hope someone can clarify whether I can use my free allowance when in greece. I have an 'essential' plan on 2 lines on the same account. One line is used by my daughter.On my account, it shows one plan starting on 26 Nov 2...

Resolved! Roaming not working

I’m in Greece with my family. I’ve bought the add-on for everyone’s phone to work abroad (£2 per day) and texted ROAMING to 150 but none of us has had access to data in the last week. Is there a fix? And can I get a refund for the days without data/a...

Resolved! Going to Spain

Hi, do I need to do anything in order to be able to use the phone while in Spain?I have a basic plan

Resolved! Roam abroad add on not working

I’ve added the roam abroad add on costing £10 to my account but it doesn’t work? I can’t get any service/data only Wi-Fi at my hotel… how do I get this to work on my iPhone?

Re: EE booster box flashing green all of a sudden,no mobile signal now...

I have tried the pin reset but still have flashing green light

Roaming in Canada roaming blocked

Dearest ee,I cannot get a hold of you from abroad. I have used roaming before and it’s been easy. I’m in Canada and my roaming has been blocked on ee but the roam free has been activated. I can’t seem to unblock it. Please help! I’ve done all th...

Resolved! Please explain 'roaming' in simple terms !

I have an EE £1 Talk Pack.If I go abroad, let's say to Spain, how do I get my phone to work there ? Do I just set my phone to enable roaming ? or .........Do I have to buy a 'roaming' pack or add-on ? (or is roaming included in my current £1 Talk ...

Hi can you add roaming to two of the numbers on my account?

Cant send or recieve texts

I've just got a new sim with EE and I can't send or recieve text messages to/from other networks. I've checked the message centre number and have sent myself a text and both are in order. My mobile data does work but I'm concerned about the text mess...

calls from O2 to EE

I have recently changed from O2 to Ee and I thought this problem was rectified however my son is on O2 and he has tried calling me several times and he says the call just drops I called him and he was not available so he returned the call using my mi...