Mobile Services

EE Voicemail: Everything You Need to Know

How to set up your voicemail Voicemail is usually on by default. If it’s off, callers won’t be able to leave a message. Switch on: text VM ON to 150Switch off: text VM OFF to 150 How to check your voicemail Press and hold 1 or dial 222On iPhone: open...

Limit data in EU

Hi, I will Travel next week to Europe. I using PAYG pack 100 GB data for 30 £. I it’s any limit that I can use in Europe zone or it’s unlimited (like 100 GB inside EU). Thanks for help

No signal in the USA

I am in the USA & have purchased a “roam like home bundle” before starting from the customer team but I have no signal and stuck here Before leaving the U.K. I asked the EE agent & he said Roaming was activated. I cannot make phone calls - send or re...

Roaming doesn’t work in Singapore

I purchased the data roaming pack, enabled roaming with EE, confirmed that it is enabled by SMSing “ROAMING” to 150, roaming and mobile data enabled in my iPhone settings, I even restarted my phone several times, but data roaming STILL doesn’t work a...

How can i get the transcript of a call i made about 5 days ago? I need it as an.

Roaming while in Greece

Hi, I'm getting confused and hope someone can clarify whether I can use my free allowance when in greece. I have an 'essential' plan on 2 lines on the same account. One line is used by my daughter.On my account, it shows one plan starting on 26 Nov 2...

Resolved! Roaming not working

I’m in Greece with my family. I’ve bought the add-on for everyone’s phone to work abroad (£2 per day) and texted ROAMING to 150 but none of us has had access to data in the last week. Is there a fix? And can I get a refund for the days without data/a...

Resolved! Going to Spain

Hi, do I need to do anything in order to be able to use the phone while in Spain?I have a basic plan

Resolved! Roam abroad add on not working

I’ve added the roam abroad add on costing £10 to my account but it doesn’t work? I can’t get any service/data only Wi-Fi at my hotel… how do I get this to work on my iPhone?

Re: EE booster box flashing green all of a sudden,no mobile signal now...

I have tried the pin reset but still have flashing green light

Roaming in Canada roaming blocked

Dearest ee,I cannot get a hold of you from abroad. I have used roaming before and it’s been easy. I’m in Canada and my roaming has been blocked on ee but the roam free has been activated. I can’t seem to unblock it. Please help! I’ve done all th...