Mobile Services

EE Voicemail: Everything You Need to Know

How to set up your voicemail Voicemail is usually on by default. If it’s off, callers won’t be able to leave a message. Switch on: text VM ON to 150Switch off: text VM OFF to 150 How to check your voicemail Press and hold 1 or dial 222On iPhone: open...

Resolved! Is it possible to enable EU Roaming whilst abroad?

Hi,Is it possible to enable Roaming whilst abroad? My parents are currently in France and they're unable to make calls or receives texts on their iPhones aside from when they're connected to the Hotel WiFi. On their iPhone within "Settings > Mobile D...

Re: Introducing the Google Pixel 6a – Pre order now open

Needed assistance from ee.co.uk for connecting mobile abroad.

New mobile not receiving calls or able to send messages

My daughter has received her new phone today its on my contract its not receiving calls or sending them we think it is the SIM not working

Resolved! Re: Data, roaming

Hi, I am going on a cruise soon overing the Caribbean, USA and Mexico. I think I can get 500mb of data, but is that the £9.50 add on and can you tell me how long that will last, just using WhatsApp, email and social media - no streaming? Thanks

Voicemail

Hi, when people try to call me it goes straight to voicemail. It’s not an issue with the phone because I’ve tried it on a different handset. I’ve checked my software and do not disturb is off as well as well as airplane mode is off. Could you please...

Unable to call or text from abroad

I am on a pay monthly contract and have paid extra for the roam abroad pass. Currently in Canada and can’t call home or send text messages. This is the only way of contacting my elderly parents. Data seems to be ok and I can use wifi for WhatsApp etc...

Roaming and make calls internationally from uk

Hi would EE live chat be able to turn on make international calls from UK and turn on roaming

Resolved! If Text are unlimited - why do I have to pay for photos I send with text

In USA, turning on roaming error and customer services cannot get through

Hi We landed in the USA Miami for our 2 week holiday. We arrived and there is no data or network on my mobile logged onto my EE account and roaming is currently blocked.I unblock the roaming feature and it says error (tried several times and I get t...

Cannot get onto Roaming in Canada

Goodmorning. I have just arrived in Canada and I cannot get onto roaming. I have put on roaming on my phone. I have tried selecting all the networks and they will not connect. I can not text 150 as I can only do emergency calls. I have an add on so ...