incorrect country

Monkey2k21 · ‎14-09-2022

XRaySpeX · ‎14-09-2022

How can the UK be incorrect?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

Monkey2k21 · ‎14-09-2022

I am in Kos not the UK ? and not Turkey

XRaySpeX · ‎14-09-2022

@Monkey2k21 : The EE mobile network is only in the UK.

What's your issue in Kos, where you would be roaming on a Greek network?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

James_B · ‎14-09-2022

Hi @Monkey2k21,

Welcome to the EE Community.

Is your phone connecting to a Turkish mobile network from Kos?

If it is, could you try changing networks manually?

For iPhone, go to Settings > Mobile Data > Network Selection > Turn off Automatic

For Android, go to Settings > More Networks > Mobile Networks > Network Operators > Tap OK

James