Mobile Services

South Africa

I’m going to be in South Africa for two weeks what is the best way to use my phone without running up a huge.bill?

What the no to listen to your voice messages

Calls

I’m on the EE roam free, can I make calls to a uk landline from the USA 

Roaming not working in the Philippines

I am currently abroad and bought  roaming but wasnt able to use it. Every time i turn it on it says sign in to network. I tried reseting with flight mode but to no success.Also, i bought the roaming with 100GB for7 days twice thinking the first time ...

Contacting EE

I am in the UK. While signed into MyEE, I have been unable for months to use live chat. I write this as I wait interminably on hold for a live person to answer the CS helpline. [Mod Edit: Moved to new thread]

Mobile not receiving texts

Hi, my mobile is receiving texts from EE numbers but not from other networks.

Sending to many texts

So I received this text from another provider and didn't think they could do this if im paying for unlimited texts  We've noticed an unusually high amount of SMS sent within a short time. In alignment with our Acceptable Use Policy, we've placed a te...

How do I save charges in Turkey

Rejoineu stupid roaming charges

er hello- new on here because we can't help cos they're too busy- Im travelling to france very soon with data roaming sorted however the blurb says calls and texts to non eu countriesare £1.35/minute and 56p respectively- does this apply to non-eu uk...

Cannot make calls from France

Recently upgraded plan so that we'd be able to make calls while travelling in France. Well we are here and cannot make calls! Neither can we call or text EE. All settings in IOS prefs and EE app correct. Help!