Mobile Services

International calls

Hi, my contract allows me to make international calls whilst I’m abroad in Dubai however I have a second line and my husbands line doesn’t allow him to. How do I change this? thanks,Fateha 

EE roaming

Hii bought the £10 monthly roam abroad deal.to activate do I enable the data roaming? I know that sounds daft as obviously I do need roaming BUT DOES IT RECOGNISE MY PLAN? Or dies it default to the £2 per day 

New contract - roaming issue

Hi,I switched from PAYG to a contract 2 months ago.  I travel a lot and contacted EE customer services to set up roaming and was told that as my credit rating was too low/account too new, that roaming would not be able to be activated for a year.  Bu...

Total mess up - thanks EE !!

So asked EE about roaming in USA and they put us on a deal to allow us to use our Data - wooohoooo !! Oh no it doesn't ! We are now on a random data only deal with no phone calls and limited texts! But the crazy thing is that we now can't use the pho...

Currently abroad

Hi I am currently abroad and need to activate my roaming charges, I need to make phone calls back to the UK but I have no coverage to text world to 150, is it possible you could remotely activate this for me? but will it work without any network? I a...

No data in the USA

Hi,Bought roaming pass for holiday. Got to states, no network/data. Can only use wi-fi when available. Checked account and roaming is active. Tried all community suggestions and nothing works, can anyone help ? 

Roaming won’t work abroad. Didn’t text 150 in UK