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Error code 0 - cant send message with EE

Gf3978114
Investigator
Investigator

‎19-10-2022 09:47 AM

Hi I'm trying to text a number outside of the UK and get this message. Is there anything I can do? 

0 Helpful
4 REPLIES 4
Jon_K
Former EE Employee

‎19-10-2022 12:26 PM

Thanks for coming to the community, @Gf3978114.

 

Are you trying to text a UK number that is abroad, or is it a non-UK number?

 

Jon

0 Helpful
Gf3978114
Investigator
Investigator
In response to Jon_K

‎19-10-2022 01:45 PM

Non UK number

0 Helpful
Jon_K
Former EE Employee
In response to Gf3978114

‎19-10-2022 01:58 PM

Thanks @Gf3978114.

 

Are you using the correct international dial code?

 

Do you have a Spend Cap on your account?

 

Jon

XRaySpeX
EE Community Star
EE Community Star

‎19-10-2022 09:29 PM

Are you on PAYG? If so, you need credit to call or text a non-UK no. 

International calls & texts to overseas nos. from UK can be rather expensive but EE has a free add-on that anyone, on PAYG or contract, can apply for to give these calls & texts at a fraction of the standard rates. See The Free CALL ABROAD Add-on for Cheap Calls/Texts from UK .

If you think I helped please feel free to hit the "Thumbs Up" button below.

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