Does it cost me to use 4G from portugal

Dianam1 · ‎19-10-2022

Wi-Fi connection poor does it cost me to use 4G

XRaySpeX · ‎19-10-2022

@Dianam1 : You may use your usual UK allowances in the EU with up to 50 GB (contract) or 25 GB (PAYG) data per billing month if you have more. If on contract & your contract started after 07/07/2021 there'll be a £2 / day charge for using your UK allowances in EU or alternatively you may buy the Roam Abroad Pass for £11.40 / month charged pro-rata. There are no extra roaming charges for PAYG.

If you are on contract, remember to text ROAMING to 150 before you leave UK to ensure roaming is enabled on your account.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

View solution in original post

bristolian · ‎19-10-2022

You can view roaming charges for using you phone in Portugal at https://ee.co.uk/help/help-new/roaming-costs/countries/portugal

You need to ensure that, for pay-monthly phones, you enable international roaming on your account before your phone will connect to Portugese networks.

XRaySpeX · ‎19-10-2022

@Dianam1 : You may use your usual UK allowances in the EU with up to 50 GB (contract) or 25 GB (PAYG) data per billing month if you have more. If on contract & your contract started after 07/07/2021 there'll be a £2 / day charge for using your UK allowances in EU or alternatively you may buy the Roam Abroad Pass for £11.40 / month charged pro-rata. There are no extra roaming charges for PAYG.

If you are on contract, remember to text ROAMING to 150 before you leave UK to ensure roaming is enabled on your account.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP