Mobile Services

Emergency Alert System

The UK Government is introducing Emergency alerts. Emergency Alerts are a public information service that the Government has developed to alert citizens to emergencies, both nationwide and in their local area, that represent a severe threat to life ...

No outgoing calls

E mail help

I am currently abroad and can’t call. Looking for an e mail contact so I can start my uograde process as it’s not working online while I’m away. Can anyone help

Re: Intermittently not receiving calls

I have the exact same issues and it's causing real problems for me now missing. I'm missing calls from multiple numbers. I don't have voicemail activated and I get no missed call notifications. I onlu ever find out about when I eventually ring the pe...

Fuerteventura

I'm in fuerteventura now I need my phone as I need to be in contact with work , I have activated roaming on my phone got a roaming abroad passSwitched phone on and off a couple of times can't call ee just says no network registered. Tried to connect...

No roaming ,no signal

I have a contract with EE , my roaming was activated and last night I got in Belgium . It showed me another network but I could not make any calls , messages which got me into problems because it was a struggle to pay a months stay at the hotel obtai...

Resolved! Call History

Where can I see my monthly call history?

Re: Cancelling contract rights regarding signal issues

So, how do I get my broadband hub to work in the car? I live in Outwell, Norfolk and the coverage inside and out is very poor. I contacted EE and apparently it's because some farmer won't let them trim back a tree from their mast? I currently use cal...

Bereavement

My son passed away recently and due to the horrific circumstances I need to get hold of his call records for a particular day. We can’t unlock his phone as we don’t have the password but this information is vital. Can someone please private message...

Why does my iPhone 13 not allow me to call Ireland?

I’ve a continuing sim only deal. Is there a problem with my settings?

Cant call 150 or the other 0800 number

My phone screen broke so wanting to discuss upgrade options with someone. Calling 150 (or the upgrade 0800 number) both wait to call but instead of ringing say call ended and cut off. Not sure where live chat is but going to this link gives nothing (...