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Resolved! Using my S9 in Thailand

I purchase and use a Thai sim when I am in Thailand with no problems,...my question is regarding the first few hours when I arrive in the country, until I buy a sim, I can never seem to use my phone, I suspect its down to some settings, being an old ...

bazwal by • Explorer
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  • 3 replies
  • 2 Helpful

Voicemail volume

Could you increase the volume of the voicemail when played via visual voicemail. I have the volume turned up on my iPhone 7plus but it’s still quite quiet.This makes it difficult to hear messages especially when I’m a noisy environment   

Resolved! ROAMING PASS NOT WORKING IN THE USA

On arrival to the US roaming did not work. It was set up a number of months ago and worked fine when I was here in May. Up to this point EE have been great, but with this issue its been a bad experience. I have five bars but they are grayed out meani...

Receive but not send texts

Hello. I am in Mexico at the moment with a UK EE PAYG Sim which I have used for many years all over the world, mainly just for texts when abroad to family members who haven’t got WhatsApp for example. Phone calls would obviously be expensive. But sin...

dande by • Established Contributor
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  • 6 replies
  • 1 Helpful

Going to Egypt

Hi,I'm going to Egypt in August, what's the cheapest way to be able to use WiFi as they only have free WiFi in reception?Thanks

Tippyb by • Visitor
  • 517 Views
  • 2 replies
  • 6 Helpful

Resolved! Need to make a call to Ireland

I need to make a banking call to Ireland from the UK. I don't need an international add on (I see an option for £10 per month) as I normally use my data to keep in touch with people at home. However I have just one call to make to a bank I am with in...

Laura549 by • Explorer
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  • 3 replies
  • 1 Helpful

Re: Roam Abroad Pass in USA

Please help a dinosaur! I am already in the USA visiting my new grandson. I did not realise I wouldn't be able to receive texts and I need them for authentication codes. I think I need to add 'roam further' to my very basic monthly pay account? How d...

ROAM EU

I’ve increased my spend cap but I can’t  find a way to activate my roaming. I’m currently in Spain but I can’t  use my data or make calls I think, so wha do I do now?

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