Mobile Services

In Poland. I can only use phone on WiFi. Can’t use my date or make any calls.

Can’t use my date to use internet. Can’t make any phone calls. Customer service can’t help me and I really need HELP. I can only use my phone to communicate while connected to the internet.

Re: International Roaming 'blocked'

Hi I'm in Spain and cannot send text messages to uk

Calling the UK from Malta

I cannot call the uk from my mobile whilst in Malta. I have turned roaming on via the settings and by texting ROAMING to 150 and it’s enabled. I also have the network selection set to automatic. I have logged into my ee online and found under data co...

Can’t turn on roaming while abroad… help!

I’ve activated roam further before leaving the UK but didn’t realise I had to enable roaming through my account settings. Now I’m in the USA and can’t turn it on through my account. It keeps saying there is a problem. How can I fix this?

Emigrating

I am emigrating to Canada. Is there any way I can transfer my mobile number to a canadian provider?

No signal in the USA

I've just landed in the USA and I have no signal at all. I see many people have had similar issues before but none of the fixes offered have worked for me. I've tried restarting my device, toggling airplane mode, and I cannot find any of the menus in...

Making calls to Rep of Ireland

I’ve just signed up for a new phone/contract. I’ve been with EE for years and simply updated my phone (google pixel 6a) and am on a new monthly contract (£30). I’m Irish, but London based. Both my parents are very ill and it’s important that I call h...

Greece/Turkey

I have an "old" contract, providing roaming within EU. Going to Kos which is very close to Turkey. I understand that if my phone automatically connects to a Turkish network I will get charges. One forum post says txt ROAM EU to 150 will prevent roami...

Calling 1888 numbers?

Hello, Im currently trying to change flights and they need to call me back on my phone. My EE doesn't allow me to call any toll free numbers or non geographic ones. How do I change this so I can receive the call back?

Re: Roam Further

When I'm in the USA, does roam further allow calls to US numbers as part of my allowance ?

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