Mobile Services

Discussion about Mobile services, like roaming, calls, messaging etc

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Forum Posts

I can't send SOME texts.

In the past month I have found 3 numbers I can't send text messages to. All 3 are valid UK mobile numbers and unrelated. I am able to text most other numbers I try. I have checked the Message center number. Sending these texts is part of my volunteer...

elliem163 by Investigator
  • 691 Views
  • 16 replies
  • 2 Helpful

Out of service

Arrived in Florida USA and me and my Dads Galaxy's phones do not have any service. My dads phone Galaxy 7 edge used to be mine and the sim card is coming up with my number. My phone is not my number and also bith sims are out of service. Any advice w...

Going straight to voicemail

My Samsung phone has now started to go straight to voicemail when anybody rings me can someone help.checked do not disturb, the voicemail setting is off

Roaming abriad

we are currently abroad my husband purchased a roaming plan but he can not access to the internet.

Jac02 by Visitor
  • 329 Views
  • 1 replies
  • 2 Helpful

OTP panic

My bank are sending OTP pass codes to my msgs, and I'm getting nothing. I need this to access online banking need help. Its an oppo X3 Lite 5g handset I have.. Suzanne 

Suzanne11 by Contributor
  • 310 Views
  • 1 replies
  • 0 Helpful

Roaming not working in Lanzarote

I'm trying to get my phone to work in Lanzarote (Spain) but nothing is working. I've enabled roaming in the My EE website under Parental and Data Controls and also on my phone (Samsung) under mobile networks. I've tried selecting all the specific net...