Mobile Services

Discussion about Mobile services, like roaming, calls, messaging etc

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USA

Hi, I am in the USA and i have the travel package I cant seem to active my roaming and my calls and text messages have been blocked. Is there a way of re activating my calls and messages?Thank you any advuce would be welcome. 

Calling from abroad

Why can’t I make calls from my phone whilst abroad to a uk number? I can only call on WhatsApp/FaceTime… what am I doing wrong?

Ruth613 by Visitor
  • 418 Views
  • 2 replies
  • 2 Helpful

EU Roaming

Hi,I didn’t text ROAM EU to 150 before I left for my holiday and now can not as I have no access to carrier services. Is there any other way I can activate roaming?

Resolved! data sharing whats the maximum usage allowed

i've attempted to search for this on google and on the ee community without success I'm currently on the unlimited sim only package 5g and i share my data with other family members i get around 105gb on my unlimited plan to share at the start of the ...

gadget1973 by Established Contributor
  • 1911 Views
  • 4 replies
  • 5 Helpful

Resolved! Roaming

I need to purchase a roaming pass as going to France for 2 weeks, can I cancell the monthly contract for this following my return, or will I be tied to a anual contract?

Roam abroad pass from UK

I read on the EE website that when you enable the roam abroad pass (swappable benefit), you can use calls as you would in the UK to 47 countries and 5 additional countries. But does this include international calls from the UK to those countries? Let...

roaming - no longer roaming

I have been a long time EE customer and generally have had a good experience. About 1.5 years ago, I upgraded via the call centre and a got a new phone with pretty much the most expensive contract (I pay $110 per month). Ever since then, I have had i...

ankurc by Explorer
  • 324 Views
  • 3 replies
  • 2 Helpful

Voicemail issue

I’m still quite new to EE but when I listen to a voicemail message and it gives the option to listen again by pressing 1… if I press 1 it says it’s invalid!!!  Why is it doing this? I have a iPhone 13pro and am in the UK if it helps.thanks 

MizzyM by Visitor
  • 282 Views
  • 1 replies
  • 1 Helpful