Mobile Services

Discussion about Mobile services, like roaming, calls, messaging etc

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Apple Watch eSim Serial Number

Hi, I just subscribed to Apple Watch plan but I am struggling to make it work.I need to activate the Cellular plan but EE website is asking me for eSim Serial Number 12 to 14 character. Not sure where I find this on my Apple Watch. anyone encountered...

LeKads by Investigator
  • 2012 Views
  • 11 replies
  • 0 Helpful

Calling 150

I am trying to call 150 from myMobile and it’s not connecting, any ideas please?

SJ79 by Investigator
  • 496 Views
  • 6 replies
  • 1 Helpful

Roaming

I have roaming package and I cannot make/receive calls / texts to from the UK. What could be the problem. Any suggestions please?

Re: Can’t connect to network abroad

Hi, I can’t connect to a network either. I have tried all the steps and made sure roaming was on. I cannot text / call to find out what the problem is. Please can you help? Thanks

nslow25 by Investigator
  • 420 Views
  • 5 replies
  • 1 Helpful

Use abroad

Will I get charged to use my phone In Germany, France, Belgium and Holland? Iv read I can add on for £2 a day but don’t know how to and can’t get through to an advisor 

Resolved! Is it possible to enable EU Roaming whilst abroad?

Hi,Is it possible to enable Roaming whilst abroad? My parents are currently in France and they're unable to make calls or receives texts on their iPhones aside from when they're connected to the Hotel WiFi. On their iPhone within "Settings > Mobile D...