Mobile Services

how do i make call from uk to hk

Re: EE Roaming - Help when abroad with your EE phone or device

EE does not work on international travel have been charged a fortune by EE with their customer service BRUNEI can’t receive any messages whilst connected to WiFi. TURKEY doesn’t work and yes I gave roaming active bought add ons etc was sold everythin...

Data not working

Hi my data doesn’t seem to be working. Can only send messages and use internet when connected to wifi

Phone won’t work in Spain

I have the relevant contract for data roaming but phone won’t work . Only just arrived . Cannot get through to customer services of my friends phone 

International Roaming Add-On Not Connecting

Hi all,I have been on hold for the customer service line for over 30 minutes, so seeing if posting here will get me an answer more quickly, lol. I am currently traveling abroad in the USA from the UK, and added the international data roaming add-on b...

Help with using my phone on holiday

I’m currently in Cape Verde on holiday and I need to receive a very important text message and I have no signal(currently using hotel Wi-Fi) how can we rectify this please asap 

VPN

I seem to be having an issue all of a sudden when trying to use Amazon prime on my iPhone. No VPN or proxy being used but Amazon are suggesting one is? I was literally using the app hours before, now it won’t work? Is there anything I can do to resol...

Roam further!

I have added the Roam Further add-on to use whilst travelling in the USA, 3 days into my trip I have realised that despite paying for the service, I am not actually receiving the facility on my mobile phone which is quite annoying!please advise why t...

Roaming and data not working

I've just arrived in the US and usually I would get a text message from EE to see if I want to use my data. I didn't receive anything, I tried to text 150 using WiFi but it isn't sending. I've just added the roam further pass but it's made no differe...