Forum Posts

No service

I’m away on holiday at Greece and I have had no service for 24 hours now and I can’t contact EE as I have no service, my roaming isn’t blocked so does anyone know what I can do? 

Roaming

Hi, I am on PAYS and I am traveling to Spain. So, I need to activate my roaming. However there is no option on my EE account and EE App under account settings to enable roaming. What should I do?

Mohadese by Visitor
  • 258 Views
  • 1 replies
  • 0 Helpful

Help!

I have bought the 60 mins from any where roaming add on to use in Morocco. Now im in Morocco and im Not connecting to any network. I desperately need to activate my roaming to receive important work related calls from the U.K. can anyone help? Please...

djnabs by Explorer
  • 311 Views
  • 2 replies
  • 1 Helpful

Text messages verification codes

Hi, I’m not receiving a verification code in order to sign up to an app. I have been advised to check if these messages have been blocked by my provider…please can you advise? Thanks.

Kerry1508 by Investigator
  • 1064 Views
  • 4 replies
  • 0 Helpful

Making calls/texts from abroad (EU)

Hello. I can’t make calls or send texts. All account settings and phone settings are set up to enable roaming and calling so I’m not sure what the problem is. Please advise, many thanks. 

DW47 by Visitor
  • 343 Views
  • 2 replies
  • 1 Helpful

International roaming

I recently purchased a £30 sim to have 100gb while i travel Europe, i was told if i just put the sim in then im good to go, yet i have no data and cannot make calls or send texts??? Cannot call ee because i have no credit to call!What do i do?

Riley1999 by Investigator
  • 725 Views
  • 12 replies
  • 7 Helpful

Roaming help!

I have added roaming 60mins from anywhere and I’m in Morocco at the moment, but my phone is not detecting any network. Please help as I urgently need my roaming to be activated to receive important work related calls from the U.K. this is unacceptabl...

djnabs by Explorer
  • 339 Views
  • 2 replies
  • 2 Helpful

Received a missed call

Hi, I received a missed call about an hour after requesting a PAC code and was wondering if the call is from EE or a possible scammer the No in question is 07973100601 I would appreciate some feedback please, many thanks.

Resolved! Voicemail not activated

As per subject. I'm on £1 talk and text which works reliably. Using a Nokia 130.I can get through to the VM service via 222 or holding the 1 key.I get "I'm sorry, but you don't seem to have voicemail activated on your account"If I call the mobile the...

Podracer by Investigator
  • 1705 Views
  • 10 replies
  • 0 Helpful

Texting on EE

So I have the unlimited texting and unlimited calling with the 15gb data plan pay as you go monthly. It seems though that I’m having difficulty with my texts by being charged for sending picture messages. Now I have been living overseas in the US for...

abrader by Visitor
  • 656 Views
  • 2 replies
  • 1 Helpful