Mobile Services

No signal in the USA

I've just landed in the USA and I have no signal at all. I see many people have had similar issues before but none of the fixes offered have worked for me. I've tried restarting my device, toggling airplane mode, and I cannot find any of the menus in...

Making calls to Rep of Ireland

I’ve just signed up for a new phone/contract. I’ve been with EE for years and simply updated my phone (google pixel 6a) and am on a new monthly contract (£30). I’m Irish, but London based. Both my parents are very ill and it’s important that I call h...

Greece/Turkey

I have an "old" contract, providing roaming within EU. Going to Kos which is very close to Turkey. I understand that if my phone automatically connects to a Turkish network I will get charges. One forum post says txt ROAM EU to 150 will prevent roami...

Calling 1888 numbers?

Hello, Im currently trying to change flights and they need to call me back on my phone. My EE doesn't allow me to call any toll free numbers or non geographic ones. How do I change this so I can receive the call back?

Re: Roam Further

When I'm in the USA, does roam further allow calls to US numbers as part of my allowance ?

Can not call UK drom USA

I am a pay monthly customer and have the roam further add on and currently in the USA. I can not call the UK however I can use data. I can call USA numbers just not UK.I have checked previous posts and have checked all the items on there such as chec...

I can't pay my phone bill

Hi, I'm in the US at the moment. I received a message from EE saying I'm at my credit max and that I need to pay my phone bill. I've just created an EE account in order to do so. When I go to pay it asks for the last 4 digits of my bank card. This is...

Roaming

I am in the USA and I have ZERO signal and EE is not allowing me to activate my roaming whenever I try to activate it on the APP. Roaming is part of my package. What am I supposed to do, my WiFi calling is not working. Why this is?? please can someon...

Roaming Mexico

Hi, I’ve just come to Mexico and rang EE a few days before setting off and added the calls texts and data roaming package to both lines on my account. I got a couple of texts of EE when I arrived at the airport but now I’m getting absolutely no mobil...

Roaming from Lebanon

I traveled to Lebanon, I pay monthly with no contract. I need to activate international calls and voicemails but I am unable to find the option. Could you please help?

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