Mobile Services

Ive got data and minutes but cant use either

Today i bought a SIM.  15GBP for 15 GB data, plus unlimited text and minutes. i cant make calls... get a message i have no credit. I can receive calls but it's unclear whether it is free. I cant use data.... get a message I have to use WiFi. Why cant...

Call forwarding

Hi. If I set up call forwarding as I am going somewhere with no WiFi and no signal but it does have a landline. Does the forwarding just come from my call allowance? I will be in UK. Hoping I can st it up but not have any extra charges to my account 

Re: Calls are not being connected to this number

Relocating to France

I am moving to France to live and need to keep my mobiles with EE as my contract does not expire for 18 months. I do not want to keep paying roaming charges, what can be done ?   

Phone pings constantly when no messages

My phone pings every few minutes when there are no messages. I have taken it to the EE Shop twice but they have not cured it. If something isn't done soon I will throw it on the floor and jump on it

Republic of Ireland

Hi, what ‘add on’ do I need to be able to text and call in Dublin. I’m a bit confused about the Ireland add on as it just states minutes and not texts/messages. Thanks in advance. Sally.

Re: EE Roaming - Getting ready to use your phone abroad

Hi I am going to US tomorrow on vacation and so I texted ROAM FURTHER to 150 ( I need to use my phone in US). I got a text reply saying "Your device is set up to be used for roaming in any country." All good! Do I need to do anything more? or is that...