Mobile Services

EE Voicemail: Everything You Need to Know

How to set up your voicemail Voicemail is usually on by default. If it’s off, callers won’t be able to leave a message. Switch on: text VM ON to 150Switch off: text VM OFF to 150 How to check your voicemail Press and hold 1 or dial 222On iPhone: open...

Roaming issues

Hi all,I still have free roaming as per my contract started before the cut off date but I forgot to switch it on before travelling. Now I did but after 24 hs it still didn't switch on, I can't even call EE because I have no signal or mobile data. Any...

Re: Unable to make calls from abroad

me too - the advice to call from your phone that is not working is the pits. Also, I had enabled roaming so why are you switching these settings off? I can't use my phone and have no other phone to call you - completely miffed

Just arrived in France sim does not allow connection to French services

How do I enable phone to connect to Frence service providers? As sim looks like is blocked by EE, even though I have paid for EU roaming?

Two factor security texts not coming through while abroad

In Europe currently, text with code from company I’m trying to pay, is not coming through with code to authorise payment.any help please

Re: EE Roaming - Help when abroad with your EE phone or device

HiI live in Germany for most of the year, but I need a UK number for my UK bank account. If I get a UK sim from EE, will the sim be cancelled while I spend time in Germany? My current UK sim is with giffgaff and they have said they're going to cancel...

Resolved! Re: Phone not working in cyprus

There is no signal whatsoever, I’ve enabled everything iPhone 12 Pro Max , please help , someone from EE ?? Any help ?

Using phone abroad

Hello, I’m currently on holiday in Morocco and am unable to access my apps even though I am connected to wifi, Is there a reason why?

Calling abroad

Paid for the 500 mins to call Spain from UK but when I try to call get a message saying calls to the number are barred. Tried prefix +34 also 0034. Annoyed because I’ve paid for a service that doesn’t work and cannot get through to EE! Turned phone o...

Resolved! Broken phone

I've dropped my phone in the bath. The phone is insured, how do I claim? The phone is completely dead .

Re: Changes for EE customers roaming in the EU

Yea, I have all that, but my phone still doesn't work in Hungary. 150 doesn't work either, and no other helpline number to call - well, I can't call ANYONE! I need to make calls urgently, that's the whole point of this trip, sorting out care for my m...