Mobile Services

Emergency Alert System

The UK Government is introducing Emergency alerts. Emergency Alerts are a public information service that the Government has developed to alert citizens to emergencies, both nationwide and in their local area, that represent a severe threat to life ...

Resolved! data usage when outside of the EU?

Will I get charged extra for using my data allowance when outside of the EU?

A52S 5G

Hi all can anyone tell me why im only getting txts from 2 people only when i switch on my wifi or my mobile data. All my other contacts in my phone i receive & send txts without been online

Re: Why can I not get mobile coverage in France?

I'm in morzine as well and having the same issues. I've tried all of suggestions as well.

Phone numbers used

Hi folks. How can I get a listing of numbers I called in the last 2 months

Won’t let me ring any EE number

I’m trying to contact ee to upgrade and when I ring 150 or any customer services number it just cuts straight off.

Resolved! Is this a problem

Got a phone call from someone saying they have had a missed call from my number. i haven’t ring anyone

Roaming aboard

Forgot text ROAMING to 150 before I travel , now im in spain what can i do ???

Resolved! No longer an EE customer. How do I stop network update emails?

How can I stop receiving these emails?There is no unsubscribe option.My mobile number is not recognised and has been cancelled ages ago.There is no unsubscribe link and there really should be.The "My Places" does'nt work (since it doesn't know what p...

Resolved! Not Receiving any Bank verifying Texts

I have transferred from 3 to EE a few days ago and I'm not receiving messages from the likes of my banking apps to verify it is me.i have spoken to Customer services but they say they cant help me, if i knew this i would not have changed over. How do...

Re: Can't turn on data roaming on my online account.

I am in the same position. I am abroad and before leaving I specifically requested to have roaming and customer service updated me to a more EXPENSIVE PLAN. YET, the roaming toggle is not working. I have no intention of spending additional money on c...